You should wake up your ears in sales

When INTERVIEW, SHEN Tong confidence is dye-IN-THE - wall, ONESELF had done the sales specialist of two years brand cosmetics, still afraid TO do a sales building young lady? In addition, if you are hired this time, the commission is much higher, this is the city's largest real estate company, and is opening high-end buildings.

In the waiting hall for the interview, Shen Tong, who is outgoing and cheerful, quickly blended in with the people around her.

This characteristic became her advantage. Her fluent answers made the examiners nod their heads repeatedly, and finally, they were unanimously approved. There were only eight words on the score sheet: articulate and quick thinking.

Compared with those girls with beautiful appearance, the head is not tall, slightly fat Shen Tong is the proudest of this mouth. Especially when she heard that the company would use this opportunity to select a group of the excellent sales person to enter the sales management department, it was a good opportunity for promotion.

As expected, Shen Tong soon found her feet in this world. Three months later, she was named the "Best Sales Girl" of the month.

The CUSTOMER THAT COMES THIS MORNING, LOOK IN IS THE HOUSE OF NEXT DOOR REAL ESTATE ORIGINALLY, BUT FROM IN THE TALK WITH HIM, SHEN TONG IS INFORMED THAT HE IS A LITERATURE LOVER, RACK ONE'S BRAINS GROUND IS EXPLAINING THE ORIGIN OF THE NAME OF VARIOUS MODEL ROOM FOR HIM, AS EXPECTED THAT MIDDLE AGE IS VERY INTERESTED.

A WHOLE MORNING, HEARD SHEN TONG A PERSON IN THE GUSH TO INTRODUCE THE NEW ESTATE, PERHAPS BY THE wonderful ARTISTIC CONCEPTION THAT SHE BUILDS INFECTION, MIDDLE-AGED people PROMISE TO CONSIDER THE estate HERE.

Shen Tong is very happy, according to experience, this single can take.

The next day the middle-aged man came, along with his wife, who looked like a smart, capable woman. Shen Tong knows these two people who speak weight, unusually kind to the female customer gush up. She said from the traffic location to the child's reading, the female client said several times: "we just want to see..." Did not wait for her to say that finish, Shen Tong rolled out the river view villa that gives dish newest again.

Finally, the female client interrupted her: "Are we going to let people talk? We won't look!" This next the Shen Tong of articulate get meng, is this how? What happened to that?

Finally, the couple agreed to see the house after being persuaded by their colleague Xiao Wei. Of COURSE, WHEN SIGNING A CONTRACT, THIS DOES NOT CALCULATE THE ACHIEVEMENT OF SHEN TONG, BECAUSE SOMEBODY ELSE SAID CLEARLY SALES YOUNG LADY IS NOT HER.

Such a thing happened, Shen Tong naturally bruised a lot of spirits. But she just can't understand, do the sales of the most exquisite is not eloquence?

Most LET her do not understand is, Xiao Wei's sales performance has not been high, the recent performance began to rise straight, but this month unexpectedly her the same.

Shen Tong has watched Wei quietly. She is not as gush as she is when receiving customers, which is not in line with the standards of a salesperson. However, she can listen to customers' requirements with a smile, give the most pertinent suggestions when customers ask questions and put herself in customers' shoes. This lets Shen Tong's heart respect, and defy a bit again.

Now in the sales department, Shen Tong and Xiao Wei two people's performance is far ahead, everyone is rumored that they are very likely to enter the sales department management during the year-end review.

Eleven golden Week, there are a lot of customers to see the house. On the last day of the Golden Week, Shen Tong received a customer, very shrewd, real estate discount and future property information are very detailed.

Based on experience, Shen Tong is sure that he will buy one. With her recommendation, the man looked at a house on the fourth floor.

But WHEN THE CUSTOMER WANTS TO PAY DEPOSIT, SHEN TONG TAKES SIGN SHEET TO GIVE SALES MANAGER A LOOK, JUST SMALL WEI IS ALSO AT ONE SIDE, SHE "AH AH" 1 CALLED OUT: "SMALL TONG, 4 FLOOR THIS HOUSE ALREADY MADE DEPOSIT YESTERDAY, BE I SIGN."

Shen Tong was busy looking over the sales records, and it was indeed sold. At this time, the customer did not depend on, loudly shouted: "You this is not a house for two owners? What's going on? Get your manager!"

To make peace, the manager and Shen Tong look for the customer to discuss, and change the house on the fifth floor, the price is unchanged. The customer bought the house on the fifth floor at the price of the fourth floor, and of course, he was happy to go home.

This CAN HARM SHEN TONG, THE PRICE DIFFERENCE COMPANY OF THOUSANDS OF YUAN CAN HIT 10% DISCOUNT PROCESSING WITH THE HOUSE ONLY, SHEN TONG'S BONUS OF TWO MONTHS DID NOT HAVE COMPLETELY.

Shen Tong stood in the office with a face to listen to the training. The manager said, "What's the use of just talking? Why didn't you bring your ears? Didn't you hear the sales report last night?"

What was Shen Tong doing then? Should be in gushing "impart" her sales experience and complacently reporting her sales performance.

When she walked out of the office, Shen Tong was suddenly enlightened. Although the two month's bonus was deducted, she felt distressed, but she thought it was worth it because she listened attentively to what the sales manager said: "As a salesperson, not only should you have a smart mouth, but also should wake up your ears."