Hyper automation in Healthcare – What’s next?

Organizations must make the most of end-to-end automation if they want to maintain a competitive advantage. The phrase "hyper-automation" refers to processes that integrate various platforms, technologies, and tools, including RPA, machine learning, and artificial intelligence.

With end-to-end automation for billing cycles, inventory management, and patient record upkeep, hyper-automation in healthcare helps hospitals and other healthcare units deal with the manpower crisis. Additionally, it can support diagnostics that use AI.

The COVID-19 situation has significantly worsened the healthcare industry's issues with efficiency and labor. To handle data more quickly and reliably for both internal and external sources, health systems have struggled to keep up with these expectations to offer enhanced health outcomes.

By 2024, Gartner predicts that over 70% of large global enterprises will have over 70 hyper automation initiatives running simultaneously.

Hyper automation helps businesses:

• Increase agility and optimize workflows by automating operations throughout their organization
• Create products faster by utilizing intelligent insights, boosting consistency, and decreasing human mistakes
• Lower expenditures by automating manual activities
• Artificial intelligence-assisted diagnostics and front-end revenue cycle management

The healthcare business will be transformed by hyper-automation, which has already begun in areas such as:

• Using biometric voice technologies to identify patients

• Utilizing chatbots to respond to patients' inquiries

• Finding data gaps and auto-filling patient forms

• Collecting missing data with insurance companies

• Making appointments and changing them as needed

Obstacles to hyper-automation in healthcare

• High expectations, potential benefits and customer engagement

• Lack of scope clarity and standards

• Inadequate process automation oversight

An Automation Center of Excellence (ACoE) is a hub for business executives to hone their talents in applying enterprise-wide process automation methodologies. The participation of stakeholders from HR, Compliance, Security, and Business provides understanding of hyperautomated processes. Only with a realistic shared vision and alignment between business and IT can hyperautomation be realized.

Impact of automation in maintaining efficient supply chains for logistics and healthcare resources:

An increasing number of enterprises are implementing innovative technology to support and revolutionize supply chain management in the healthcare industry. Connecting supply chain systems to electronic health records (EHR) and other healthcare systems is made simpler by hyper-automation technologies like digital supply networks and cloud-based supply chain networking technology. By connecting supply chain and clinical data, the healthcare supply chain may utilize analytics to better estimate demand, enhance inventory planning and management, and adapt to changing market conditions.

Real time Applications of Hyper Automation in Healthcare

Rather than dictating notes during and after a patient's visit, documentation is one method hospitals, and clinics might apply to this contemporary healthcare innovation. During a visit, AI may aid in patient-physician dialogues, and those tools can prompt the physician to add clarity and context to notes. Automation may also scan patient data, create paperwork, and prioritize tasks for specialists.AI can also dramatically enhance backend administrative tasks such as coding and billing. For example, it can produce automatic coding for records in fields such as radiography, ultrasound, and mammography. This contributes to the development of a direct-to-bill revenue cycle in healthcare.

It takes significant time and money to create and submit a patient's bill. Automation may save expenses and increase production while streamlining compliance and improving accuracy.

Final thoughts

Saving lives is greatly aided by the capacity to deliver services more quickly. Automation technology may enhance speed and efficiency across the board, from paperwork to report management, leading to better services that can be provided to a larger population by utilizing the available resources. In addition, hyper automation technologies may improve the efficiency of a number of other processes, including inventory control and real-time information transfer. They can also provide novel services that have the potential to revolutionize the industry.