Emotional Intelligence: What It Is and How It Influences Professional Relations

The job description says it all about how an employee should perform his or her duties.

To reach a general level of balance, however, it is necessary to have a more harmonious relationship with the world around you, both at work and in private life. Emotional intelligence is the set of skills and behaviors that solve many of the deficiencies caused by poor communication.

What are the branches of emotional intelligence?

In general, when we talk about the ability to manage our own emotions, we refer to abilities such as awareness, maintaining control over our actions and emotions, as well as the manifestation of empathy in interpersonal relationships. All this can be proven both in times of stress in the office and in private life. For the goals of each of us to be achieved, it is necessary to meet four conditions that make up the whole of emotional intelligence:

Self-knowledge: identifying one's desires, emotions, and values;

Social awareness: the ability to receive the emotions and thoughts of others;

Self-control: the ability to control negative emotions, the recognition of mistakes, and flexibility;

Relationship management: influence on interlocutors and prevention of conflicts.

How people with high emotional intelligence behave

When we think of the idea of ​​intelligence, we have in mind the IQ of a certain person. We are not used to taking into account the ability to relate, the ease of communication, or the quality of relationships that an individual knows how to cultivate.

In the demanding office environment, true professionals know how to demonstrate self-control through the exercise of understanding the emotions and motivations of those around them, to build enduring relationships. This trait proves emotional intelligence and shows a great capacity for awareness and control of one's emotions, for a more efficient adaptation to the social environment represented by the workplace.

What does emotional intelligence help us with?

Aware of our thoughts, we manifest our emotional intelligence through the ability to identify and manage our own emotions, but especially through our receptivity to the signals transmitted by those around us. If cognitive intelligence is not influential throughout life, emotional intelligence can be educated through introspection, good observation of the world around us, and lucid and objective reflection on reality.

Those with an above-average emotional IQ are noted for their ability to suppress negative emotions, such as anxiety, lack of confidence, stress, or even anger.

They are also the ones who can replace negative feelings with positive feelings: self-confidence, empathy, and attachment. Disruptive factors can range from a lack of proper technique to professional activity, to an overcrowded workspace.

How emotional intelligence manifests at work

Workplace stress is a common occurrence in many companies and departments. Emotional intelligence is one of the most useful means of defense in a seemingly hostile environment.

An employee able to lucidly assess his emotions will better manage the peak moments when professional challenges are doubled by tensions felt on a personal level. As they advance in the hierarchy, professionals are struck by the need to demonstrate true emotional intelligence.

Managers or team leaders, in particular, need to set a level of general emotions that streamlines work processes. This requirement excludes both the excessive expression of emotions and the total lack of their manifestation.

Regardless of the field in which he works or the position he holds, a valuable employee for the organization in which he works will double his academic training through an exemplary balance.

A successful career is based on a harmonious inner state, and this depends on an easy relationship with those around you. Emotional intelligence is the easiest way to solve many of the problems that affect interpersonal relationships.