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How do I get a refund from Philippine Airlines?

Through contact support and online, flyers can simply cancel their flights. However, you are asked to follow the guidelines here.

By reservationsxpertPublished 10 months ago 3 min read
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How do I get a refund from Philippine Airlines?

Passengers are entitled to a refund if they cancel the flight or the airline cancels it. But the refund amount may vary. If you need to know how much amount you will be transferred to your account. How do I get a refund from Philippine Airlines? Check the instructions below if you plan to call off your tickets or Dial 1 (800) 435-9725 / 1-802-536-9792 to get a refund from Philippine Airlines.

What are the terms and conditions if the passengers cancel a flight?

Through contact support and online, flyers can simply cancel their flights. However, you are asked to follow the guidelines here:

  • Suppose you have booked the refundable tickets. The amount will be shared via the same mode used to make the payment after deducting the cancelation fee, depending on distance, date, and fare type.
  • In the case of the non-refundable ticket, you are only shared travel credit for the unused tickets.
  • Travelers need to call off their flights before check-in. Once you are check-in, you will be referred to as a “No Show.” Therefore not entitled to any refunds.

In case you have any issues, go to the confirmation ticket or website to learn about the terms associated with your ticket. Contact customer support.

What is the Philippine Airlines cancelation fee?

Generally, the charges are deducted by the airline when a domestic ticket is purchased:

  • Economy Supersaver: Non-refundable
  • Economy Saver: $ 40 to $ 50
  • Economy Value: $ 35 to $ 40
  • Economy Flex: Refundable without fee
  • Comfort Class: $ 15 to $ 20
  • Business Value: $ 20 to $25
  • Business Flex: Refundable without fee

For International flights:

  • Economy Supersaver: Non-refundable
  • Economy Saver and Value: refundable with fee and non-refundable depending on your fare type. Usually, $ 100 to $ 200 is charged, depending on the destination.
  • Premium Economy: Refundable without fee
  • Business Flex: Refundable without fee

When a flight is canceled by the airline

The airline cancels the ticket due to controllable and uncontrollable reasons. Philippine airline allows passengers to either rebook the flight, request a refund, or travel credit by filling out the online form.

Convert the ticket to Travel Credits: unused ticket amount and taxes will be credited as vouchers valid for up to 2 years.

Rebook or Reroute your ticket: flyers can change the date or book the next available flight based on suitability. Modification can be done via the web/ app or at the airport.

Refund: Your ticket can easily be refunded without penalties, excluding Ticketing Service Charge. For further information like fees, flyers can contact the airline representative to get the required instructions.

How to apply for the canceled ticket amount?

Travelers can request online or through customer support. How do I get a refund from Philippine Airlines? Find out the online steps discussed here:

  • Go to the official website.
  • Select the Manage.
  • Enter the confirmation number and last name.
  • Click on the cancel flight option.
  • After cancelation, select myPAY request.
  • Choose the suitable choice.
  • Fill out the details.

Check the cancelation confirmation on your registered mail id. For queries, dial the Philippine Airlines contact number.

Can I connect with the airline representative?

To speak with a customer agent, flyers can connect with a contact number or at the airport.

At the airport: you need to visit the airport at reach out to a live human representative accessible at the terminal mentioned on your confirmation ticket. You are requested to share your flight details, and an agent will cancel it.

Customer support number: Dial the Philippine Airlines phone number 1 (800) 435-9725 / 1-802-536-9792, available 24 hours to instruct the passengers. You have to carefully choose the language and IVR options to get in touch with a representative. Apart from this, you can send the mail to [email protected].

Follow the airline on social media to get the latest offer and discounts to book cheaper tickets. Visit the website for more details.

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