Listening to Your Employees
Effective listening is essential to motivating employees. If you think about it, you always listen to the people you care about. Listen when your boss talks to you. Listen when you look up, and talk to people who are respecting others, or talking to you. As others become more important, you rely more on each word, and they affect you more. One of the big mistakes administrators have made is that they have control and authority. That is, they dominate the conversation. They do not use listening skills. They disturb others and create judgments prematurely. They ignore what people say, and are keen to come up with their own opinions. They don’t listen to others’ claims.