Google Voice not working

One of the most widely used VoIP (Voice Over IP) services nowadays is Google Voice. This is mostly due to the fact that the service is cost-free unless you want to migrate your current mobile phone number to it.

You can forward any calls or messages to this number to your own cell phone for free if you register for a special phone number that Google provides. Sadly, there are times when Google Voice may not function. This can include being unable to access your account at all, not receiving new call notifications, or not receiving any new calls or messages. Consider Google Voice as an example. Despite being one of the most popular options, users typically report many troubles each month. If all of your business calls and texts are handled by Google Voice, your brand's reputation can suffer.

Before selecting your phone service, you should be informed of all the potential issues you could encounter (and whether they could ever be overcome). The fact that Google Voice is free for individuals may intrigue you, but if it leads to disgruntled customers and ineffective teamwork, the service may wind up costing you money.

What problems, then, do people have with Google Voice? How can you deal with them when Google doesn't even give customer service? We'll walk you through nine common app issues and show you how switching to an alternative to Google Voice like OpenPhone can instantly fix all of your GV troubles.

7 Common Google Voice Problems

If you use Google Voice, here are seven common problems you may encounter and how to resolve them:

Problem 1: Incoming calls don’t ring

It's possible that inactivity is at blame if Google Voice on a computer won't function. If you are not using Google Voice or have been inactive for a while, incoming calls will be muffled. Google Voice's background operations are not particularly effective. To keep your Google Voice tab open, you must constantly visit it. Google Voice might also not function on iPhones or Android cellphones for one of two reasons:

Problem 2: Sound quality issues

VoIP calls frequently offer sound quality that is much superior than traditional phone calls. But with Google Voice, that isn't always the case. Users often bemoan their terrible speech when conversing with consumers and potential customers. They have stopped using Google Voice in favor of alternate VoIP phone options as a result of this significant pain issue. Additionally, while using WiFi, Google Voice might not function. Remember that only the Voice App can be used to make Wi-Fi calls. A bad cell network also frequently has sound quality problems. It's challenging to fix a connectivity or Wi-Fi issue, thus Google Voice is at fault.

Problem 3: Unable to port phone numbers

Several consumers have complained that Google Voice cannot migrate existing phone numbers, despite the company's assertions to the contrary. Many lament the difficult process or their inability to complete it. For instance, porting a number costs $20. Your toll-free or Canadian numbers cannot be ported. More restrictions are forthcoming. You may experience significant difficulties if you ever get stuck while carrying out the procedure, which is more likely if you're moving multiple phone lines. Again, the lack of assistance or explanation from the Google Voice staff prevents us from being able to identify a clear answer.

Problem 4: Can’t access the Google Voice account

The most frequent problem is this one. Fortunately, there are a few quick fixes you may try. To mention a few, you can try the following remedies:

• It may be due to connectivity issues if Google Voice isn't working on your computer or mobile device. You might not be able to access your Google Voice account because of low connectivity.
• Make sure the Google Voice app you're using is up to date if Google Voice on Android or iPhone isn't functioning. To find the most recent version of the app, go to the App Store or Play Store.

• Google Voice might not function on a new phone due to an outdated Voice app.
• Make sure you have your admin's phone number and a Google Voice license. They can do this on their end by visiting the "users" area.
• Google Voice server problems could occasionally be to blame. Due to server problems that affect both the mobile app and the website, Google Voice cannot be utilized on PCs or mobile devices. You need to be patient.

Problem 5:Unable to make international calls

There are certain restrictions with Voice for Google Workspace. Unable to make international calls is one of them. If you are unable to use Google Voice to make international calls, make sure you have enough credits and that the user plan is activated. Verify that Google Voice is accessible in the nation you are contacting before making a call. If Google Voice stops functioning on the new phone, there might be an app on it that is incompatible with the Google Voice service. If so, you need to find and uninstall the problematic program. Restarting the device occasionally has its benefits.

Problem 6: Loading very slow on the browser

a top-notch Google Voice app for mobile devices. or, at the very least, complies with the essential criteria for calling. However, using the browser to access it can occasionally be difficult.

The [voice(dot)google(dot)com] page loads terribly slowly, according to many users' complaints. If Google Voice is occasionally unavailable, it could not function on PCs. If that isn't the case, you might want to try any of the following solutions:

• You must first resolve any connectivity problems if there are any.
• Use a browser that is incompatible? Typically, Chrome, Edge, Firefox, or Safari are advised.
• On PCs, Google Voice may not function properly due to an older browser.
• Sign back into your Google Voice account after deleting the cookies and caches from your browser. The browser could occasionally be unable to connect to particular websites.
• It is easily fixed by clearing caches and cookies.

Problem 7: Can’t find your phone number

It has come to certain users' attention. In most cases, this is a simple fix. After being inactive for a few months, Google may have terminated your use of the phone line if you discover today that Google Voice is not functioning. The risk of losing your company number in that situation could be very concerning. Whether it be a call, text, voicemail, or usage of the Voice mobile app, Google expects you to use your number at least once every six months. Your account may be deleted if you don't. After then, you have 45 days to obtain your number back before it is lost forever. In addition, Google may stop providing its VoIP services if you moved your number to Google Voice but failed to pay the requisite charge. Therefore, make sure that neither of these two are the issue if you are unable to locate your phone number on the dashboard.

9 common Google Assistance issues

The VoIP call quality of Google Voice is far from perfect. When you type "Google Voice not working" into Google, a multitude of comments, queries, and articles regarding well-known (and frequently unresolved) issues appear. Other Google Voice users are also experiencing problems with essential business phone services.

1. Unable to access Google Voice account

Your Voice over Internet Protocol (VoIP) service must, at the very least, be reachable. But if you're experiencing trouble utilizing Google Voice, it's possible that your internet connection is to blame. You might additionally need to visit your Google Play Store or App Store in order to upgrade the Voice app to the most recent version. Additionally, if you attempt to use multiple Google Voice numbers on your phone, problems may arise. If not, it's possible that neither you nor your team members will be able to access Voice using their Google accounts. Before users may use Google Voice for Google Workspace, administrators must first provide them each a Google Voice license (and each number can only be distributed once). Team members may experience problems that they are unable to resolve on their own when managers unintentionally reassign phone numbers or neglect to enable Google Voice for each individual account.

Even while there is a relatively easy workaround, configuring Google Voice for business purposes might be a major headache. The "Users" part of the Google Admin interface allows for the management of licenses and phone numbers.

2. No ringing for incoming calls

You've successfully entered Google Voice. So why do you not actually receive a notification when calls or SMS messages are waiting for you? Never assume that if you regularly miss calls or leave voicemails, your customers will be satisfied. Make sure you disable the "Do not disturb" option in the app's settings if it is activated. To see if you unintentionally disabled call answering on your iPhone, Android device, or web browser, check the "Calls" section of your settings. However, Google Voice will still quickly quiet audio once you stop using the service for a bit, even if you're simply on the next tab over and even if your browser settings are ideal! Reopening the tab and clicking randomly for roughly 10 seconds is the only solution. In the background, Google Voice won't always function correctly. It's simple to forget to log in during hectic workdays, which can lead to you missing a lot of calls because you were entirely preoccupied with activities unrelated to using your business phone app.

3. Unable to complete a call

While making an outgoing call, if you encounter a barrier you can hear a message saying "we could not complete your call." If you're using the Google Voice mobile app, you can decide whether to use Wi-fi or mobile data. Is Google Voice not functioning on your iPhone or Android smartphone other than making sure your Wi-fi is on or your mobile data is on? You should check to see if the mobile app is up to date if Google Voice doesn't ring when you place outgoing calls.

4. Can’t make international calls

Do you have an international clientele or a worldwide staff? A web-based phone service that enables seamless international dialing is required. You can run into some problems using Google Voice.

First off, free accounts can only make calls and texts to US numbers. The software cannot be used on an iPhone, but you can buy calling credits; nevertheless, your account can only carry a total of $70. Even if you have Voice for Google Workspace, you can only send messages within the US and spend up to $20 per user per month. In addition to those, Google Voice has additional messaging restrictions. Google Voice also warns users that utilizing the service can be difficult if another app interferes with it. Since it doesn't indicate which apps can cause these problems, it will probably take some trial and error to locate a troublesome app if one ever appears. In case it's just a malfunction, you might also want to try restarting the Google Voice app.

5. Major sound quality issues with Google Voice

Quality is crucial while selecting a VoIP provider. Unfortunately, Google Voice's reputation for having poor audio has been well-earned. Customers who complain that their calls are muted or distorted are obviously bad for business. Your customers might actually break up with your brand permanently after hearing "your audio is breaking up" 100 times. This is a Google Voice issue that users cannot resolve on their own if they are not experiencing any Wi-Fi or mobile data issues of their own. However, finding assistance can be more difficult than you'd imagined because there is no customer service available to free users. Without someone to ask, it can be difficult to determine whether your problem is related to your platform, your internet connection, or something else.

6. Google Voice number disappeared

We are aware that this topic could seem a little strange. However, it is true that someone can now prank call you on your Google Voice number.

You might not be aware of every possible result. However, VoIP firms have the legal ability to deny access if you don't pay, even though Google will even erase your phone number in the situations listed below.

For a period of six months, you refrain from answering the phone, sending texts, checking your voicemail, or using the Voice app on an Apple or Android device. The number can be recovered for 45 days before it is permanently lost. You transfer a number but opt not to pay the $20 price to keep the backup number that Google provided for free during the first 90 days.

For business owners, the prospect of losing a phone number is never desirable, especially if it can be prevented. With the vast majority of reputable paid internet phone service providers, this problem is almost unheard of.

7. Can’t port phone number

Although Google Voice states that it is prepared to accept requests for phone number porting, consumers may actually encounter a number of porting issues on the platform. Voice doesn't permit porting, for instance, for Canadian or supplementary numbers. Additionally, the procedure will halt if you don't pay a $20 porting fee for each number. Additionally, the engagement makes it challenging, say clients:

Customer support is nonexistent, and porting a number is really challenging. (G2 poll findings)

For me, moving the numbers you're using at the moment wasn't all that helpful. (GetApp review)

Anyhow, businesses may not always be able to effortlessly switch all of their company phone lines over to Google Voice.

8. Not receiving voicemail transcriptions

You wouldn't be the first if voicemail transcriptions weren't being received. Client complaints concerning delivery and transcription errors are common. There may be several causes for this:

"Get voicemail via email" was disabled in your choices.

Because the Voice app permanently blocked this capability, you're searching for voicemail transcriptions in text.

The caller's low voice quality prevented Google from understanding the message.

Remember that Google Voice still provides few options for voicemail transcription distribution, even if your issue has been rectified. Thanks to the numerous integrations that OpenPhone and other Google Voice alternatives provide, you can get transcripts through more practical ways.

OK Google not working? Here’s how to fix it

Check your language and microphone

• Open Colleague physically by sliding up from the bottom left or right corner of the screen to check or modify settings. If your device has a
• Home button, press and hold it.
• Tap the compass icon if you happen to see one.
• When your profile photo appears, tap on it.
• Dialects can be found under Settings > Associate.
• Choose one language as your primary language.

Make sure Google Assistant is on

The question of whether Google Assistant is indeed active is much more crucial. On your Android device, try activating it with the appropriate gesture or button instructions rather than your voice. You should be prompted to make the modification if you haven't already.

Make sure the OK Google command is enabled

• Set the Google app to active.
• Tap on your profile photo when it does.
• Navigate to Voice under Settings.
• Choosing Voice Match.
• You should activate Hey Google if it isn’t already.
• You might need to train Assistant to recognize your voice if this is your first time using it.
• On all of your Assistant-ready devices, make sure Voice Match is activated under the Other devices page.

Turn off battery saver/optimization options

Your phone's battery-saving choices may be challenging because they may restrict performance and optional capabilities. To test this, turn off features like Battery Saver (or similarly called substitutes, such Power saving mode on OnePlus smartphones) in the Settings app's Battery section.

Update the Google Assistant app

• Set the Play Store to active.
• Select your profile picture.
• Choose Manage applications and device under the Manage tab.
• There are some accessible updates.
• Google Assistant updates ought to be accessible from this page. After checking the box next to it, click the update button.

Re-train the OK Google voice model

• Set the Google app to active.
• Tap on your profile photo when it does.
• Navigate to Voice under Settings.
• After choosing Voice Model, choose Voice Match.
• Check the Other devices tab to make sure Voice Match is enabled on each of your Assistant-capable devices. If not, devices won’t be able to identify you. Devices should be able to do this.

We have covered all the possible issue related to Google Assistance we hope you have fixed Google Voice not working Issue or Google Assistance not working, If not then you should try to contact with their customer support via dialing this number +1–888–653–7618.