Why You Should Outsource LMS Administration

The events of 2020 and the recent pandemic have significantly impacted the world of employee learning and development. Organizations have had to adapt to the rapidly shifting business world. The need for reskilling programs has expanded, and the number of employees who now work remotely needs training programs that support distance learning.

Training outsourcing with a managed learning services provider has become an increasingly popular option for enterprise organizations that need modern training solutions that support the business process. Managed learning providers offer end-to-end services that cover the full spectrum of L&D offerings. Last year much of the outsourced L&D projects focused on converting instructor-led courses into eLearning programs.

Now, as we move forward, organizations are looking for ways to streamline the management of their online learning programs. One of the best ways this can be done is by outsourcing with a provider that offers LMS administration.

What do Learning Administration Providers Offer?

Learning administration services covers a variety of tasks that include budgeting, coordinating, and general administration activities, but one of the most valuable services they offer today is LMS administration. After the spread of Covid19, organizations quickly changed their L&D programs to better suit online learning environments.

The adoption of learning management systems (LMS) grew exponentially overnight. However, managing these systems requires a great deal of knowledge and expertise. Outsourced providers are able to assist organizations by offering the following services.

• Course Management

They can assist your organization by maintaining and updating the programs hosted on your LMS.

• User Management

They can assist with all tasks related to user management, such as creating new users. They can also remove old users and assigning new courses.

• Reporting

They can assist in tracking and reporting tasks related to both users and the system. They can track course completion rates and learner patterns.

• Onboarding

They can assist in adding new users to the system and determining which courses they need for their learning journeys.

• Support Services

An outsourced provider can also provide 24-hour support, ensuring that all issues are resolved quickly.

What are the Business Outcomes?

Maximize the ROI of Your LMS Investment

When you outsource the administration of your LMS, you gain access to a team of professionals who will know the ins and outs of your system. They will have the knowledge needed to ensure that each feature and tool is utilized to maximize the effectiveness of your training courses. They will know how to use everything from authoring tools to analytics.

Streamline the Management of Your eLearning Programs

Experienced LMS admins will already know the system and the best practices for management. Outsourcing with a good LMS administrator will help speed up and increase the efficiency of the management process.

Faster Issue Resolution

Enterprise organizations often have distributed teams in different time zones that need to access courses and materials. This can cause challenges when system issues arise. In-house teams may not be available when they are needed most. An outsourced provider can ensure that you have 24-hour technical support to resolve any system issues you may encounter, leading to faster resolution times.

Reduced Workload of Your Internal Teams

There has been an increased focus on learning and development for the last year and a half. Employee training and reskilling are critical drivers of change in the workplace. This increased focus has also increased the workload of many organizations' internal L&D. When your organization outsources your LMS administration, you free up your internal teams enabling them to focus on your business's core goals.

Final Word

Training outsourcing has become an effective strategy for modern enterprise organizations today. Working with an outsourced L&D provider that offers LMS administration can help your organization streamline the management process, save money and increase training effectiveness. Learn more about training outsourcing solutions that produce better business results and read the eBook Managed Learning Outlook 2021.

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