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The Use of AI in the Business Field - Beneficial or not?

How is Artificial Intelligence changing the business world as it becomes part of our everyday lives?

By Susmita SahaPublished about a year ago 3 min read
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Artificial Intelligence (AI) has become a buzzword in recent years and has rapidly made its way into various industries. Healthcare, retail and e-commerce, food technology, banking and financial services, logistics and transportation, manufacturing, and other sectors have already adopted AI in ground-breaking ways. Businesses that employ AI software have easier access to information in a number of crucial areas, such as customer relationship management, enterprise resource planning, fraud detection, finance, human resources, IT management, and other areas. AI helps businesses automate processes and find human-like solutions to challenging problems. Organizations should refocus their efforts on more innovative pursuits like innovation, science, and brainstorming. The business field, in particular, has seen a significant impact from the use of AI. With the ability to automate tasks, improve decision-making processes, and analyze large amounts of data quickly, AI has transformed the way businesses operate.

Many of the brand-new companies that produce and develop advanced digital enablers have been motivated by the rise of AI. Enhancing features is the sole focus of the race to meet the rising demand of business and trade. An intricate ecosystem, including Machine learning, Deep learning, Big Data, Data science, and many other components, supports AI. The businesses oversee driving the process in addition to being involved in the entire transition. Effective business models that can define real value for customers and future markets must also be created in order to successfully integrate AI into the commercial ecosystem.

One of the primary uses of AI in business is automation. AI-powered systems can automate repetitive tasks, freeing up employees to focus on more strategic tasks. For instance, chatbots can handle customer inquiries and complaints, allowing customer service representatives to concentrate on more complex issues. Similarly, AI can automate the process of scheduling and coordinating meetings, enabling executives to focus on more important tasks.

Another significant advantage of AI is its ability to process vast amounts of data quickly. By using machine learning algorithms, businesses can extract insights from large datasets and use them to improve decision-making processes. For example, AI-powered analytics tools can analyze customer data and predict their behavior, enabling businesses to tailor their marketing strategies to specific audiences.

Furthermore, AI can enhance the efficiency of supply chain management. By using predictive analytics, businesses can anticipate demand and optimize inventory levels, reducing wastage and improving overall supply chain performance. Additionally, AI-powered drones and robots can help with the transportation and logistics of goods, improving delivery times and reducing costs.

However, there are also some disadvantages to using AI in the business field. One of the main concerns is the potential for job displacement. As AI automates more tasks, some jobs may become redundant, leading to job losses. Additionally, there is a risk that AI-powered systems may malfunction or make errors, leading to potential business losses or legal liabilities.

Another challenge businesses face when implementing AI is the cost of implementation. AI-powered systems can be expensive to develop and require significant investments in hardware and software infrastructure. Additionally, there may be a shortage of skilled professionals who can develop and maintain these systems, further increasing the cost of implementation.

In conclusion, the use of AI in the business field has numerous advantages, including automation of repetitive tasks, improved decision-making processes, and enhanced supply chain management. AI is helping businesses predict future outcomes and eliminating the tedious daily tasks. AI offers countless possibilities for identifying both long- and short-term business strategies and for making well-informed decisions. However, there are also potential disadvantages, such as job displacement and the high cost of implementation. Despite these challenges, the benefits of AI outweigh the drawbacks, and businesses that adopt AI technology are likely to have a competitive advantage in the future. Therefore, it is crucial for businesses to stay up-to-date with the latest AI technologies and to implement them strategically to achieve their business objectives.

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Susmita Saha

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