No one wants to take small orders, but Hongmingda international freight forwarders in China are still willing to grow together with small retailers.

No one wants to take small orders, but Hongmingda international freight forwarders in China are still willing to grow together with small retailers.

Hongmingda international freight forwarders in China focus on logistics services between China and Thailand. Jamie is a small retailer in Thailand who has never imported goods in bulk. She wanted to purchase items like LED lights, inline duct fans, indoor growing tents, and other small items. The order was small and varied, and many logistics companies found it too troublesome and did not take her order seriously. So, when Jamie saw positive reviews for Hongmingda's China-Thailand logistics services on Alibaba, she contacted us. She said she had no experience in transportation and was looking for a reliable international freight forwarder in China to guide her through the entire process.

"It's easy to add to what’s already perfect, but difficult to help in times of need." Hongmingda international freight forwarders in China not only serve over a hundred large companies like Huawei, Costco, and SF Express but also take small orders seriously because many of today's big clients started with small orders. Hongmingda offers customized logistics combinations via rail, sea, and air, reducing shipping costs or time. We help with various small tasks without additional charges, greatly benefiting our clients. When dealing with less-than-container load (LCL) shipments, our staff supervises the loading on-site and records videos for our clients. If there are issues with labeling, we refine the labeling process to simplify the inventory check. While others in the industry might provide similar services, they are often not as meticulous. Even when clients purchase small items from Taobao, we help pack and box them, handling many small tasks that others might neglect.

After receiving the inquiry from our Thai client Jamie, I explained the detailed process of our China-Thailand logistics services and simplified it, informing her that she only needed to purchase the goods and provide the supplier's contact information to Hongmingda. I would then further confirm customs declaration and delivery issues with her suppliers and organize the information on her purchased goods.

Jamie had a total of 12 suppliers. I sent unified labels and delivery addresses to the suppliers and arranged logistics to pick up goods from suppliers who required it. After collecting all the goods, I personally went to the warehouse to count the items, sending photos and videos of the goods to Jamie to ensure that everything was received in good condition. If there was any damage to the boxes, I would immediately take photos and arrange for repackaging.

Hongmingda international freight forwarders in China ship to Thailand every week, and clients usually receive their goods in about 15 days. After receiving the shipping fees, we promptly arrange the loading of the container and update the client on the status of their goods the next day, giving first-time shippers a strong sense of security.

Jamie expressed that the process was much simpler than she had imagined. She had wanted to import goods from China for years but had always been hesitant due to not finding a trustworthy international freight forwarder in China. This time, she finally took the first step. Over the next six months, Jamie's business steadily grew, with her shipments through our China-Thailand logistics services increasing each time. Now, Jamie has become a well-known local retailer, and she says that Hongmingda Logistics is her lucky star.

At Hongmingda international freight forwarders in China, we not only serve large clients like Huawei but also small clients like Jamie from Thailand, because we believe that small clients can eventually become big clients. Accompanying our clients’ growth is one of our missions in logistics.

Shenzhen Hongmingda international freight forwarders in China have been established for over 20 years and offer a variety of logistics solutions to meet the needs of different clients. Our China-Thailand logistics channel has solved customs clearance issues for countless first-time, inexperienced clients, delivering goods quickly and safely. Many clients who have worked with us rarely seek other logistics providers.

Transporting Porcelain Requiring Constant Temperature and Humidity, Hongmingda International Freight Forwarders in China Delivers Customer Satisfaction

Last Wednesday, in the office of Hongmingda International Freight Forwarders in China, sales manager Kate was busy communicating with clients. Suddenly, an email from customer Amy popped up on her computer screen. The content of the email surprised Kate—Amy was requesting help to transport a batch of ancient porcelain, which held immense cultural and historical value.

Kate understood the unique nature of this task and immediately contacted Amy to get detailed information on the quantity, dimensions, material, and transport requirements of the porcelain. Amy informed Kate that these porcelain items were extremely fragile and could not endure any collisions or pressure. Moreover, they needed to be transported under constant temperature and humidity conditions.

Hongmingda International Freight Forwarders in China owns a certified warehouse at the shipping port, has long-term agreements with three major international shipping companies, and holds the vice president position in 13 freight forwarding associations, showcasing Hongmingda's strong position and capability in foreign trade logistics, unmatched by many in the industry.

Kate knew this was an unprecedented challenge. She promptly assembled the company’s expert team to discuss the transport plan. After several rounds of discussions and experiments, they devised an innovative transport solution: using specially designed shockproof packaging materials to tightly wrap the porcelain, ensuring no damage during transit; and utilizing temperature and humidity-controlled containers to maintain the optimal environment for the porcelain.

However, just as the transport was about to commence, Amy called with astonishing news—among the porcelain was an extremely rare Song Dynasty official kiln piece, invaluable in worth. Amy hoped Kate could give special attention to this piece to ensure its utmost safety.

Realizing the gravity of the task, Kate immediately coordinated with the transport team. They decided on even stricter protective measures for the Song Dynasty porcelain: adding an extra layer of special protective material outside the shockproof packaging to shield it from any external forces; and installing multiple temperature and humidity monitors inside the container to constantly track environmental changes, ensuring the porcelain remained in the best condition.

In practice, Hongmingda International Freight Forwarders in China handles rail, sea, and air transport, offering customized logistics solutions to reduce costs or time. They assist with various tasks at no extra charge, significantly benefiting their clients. During LCL shipments, their staff supervises the loading on-site and sends videos to the clients. When dealing with chaotic codes, they meticulously create shipping marks to simplify inventory checks. Many small tasks that others overlook, they handle for their clients, even packing and boxing small items purchased on Taobao.

After several days of intense preparation and transport, the porcelain safely arrived at its destination. Amy was thrilled upon receiving the items and expressed her heartfelt gratitude to Kate, praising the professionalism and responsibility of Hongmingda International Freight Forwarders in China.

Kate and her team deeply understood the responsibility and mission of being an international freight forwarder in China. They knew that in the highly competitive international freight industry, only continuous innovation and improvement in service quality could earn clients' trust and foster long-term cooperation.

There are numerous international freight forwarders in China, but their quality varies. Many lack proper risk assessments for customs clearance, resulting in difficulties, delays, insufficient logistics channels, slow transportation times, poor tracking capabilities, lack of professional knowledge, and communication issues. When unexpected situations arise, they struggle to handle them, leading to increased costs. These scenarios are too common, so remember, you get what you pay for.