How to Build an all-in-one Chat Software for Online Consulting? Here’s your Checklist.

The Internet of Things is taking a storm by replacing conventional consulting in all domains with Online consulting. 

          When all our needs at A Click Away, Why to Delay! 

The increase in demand for online services in healthcare, finance, learning, coaching, and accounting domains had led to the growth of real-time consultation chat applications for ios & android, especially the customer-driven by a larger scale.

However, some social media platforms provide features such as scheduling an appointment, reminders on appointments. It is not enough to consider it as a complete consulting platform. 

Expert in a Field, Trying to figure out how to expand your business online or planning to start your online consulting business? Then spare a couple of minutes.

Measurable Benefits of using Online Consulting Software

Supports Effective Live Communication

"When you listen, you understand the depth of the problem when you understand you conclude with the solution".

For effective listening and understanding, you need to equip the online consultation chat app with multiple communication types, including HD Video calls, Personal Chat, File and Screen Sharing.

1. Assists at efficiently Managing Time

Using online consulting software with built-in calendar assists in appointment fixing, alert notifications on upcoming schedules, and reminders more efficiently.

2. Hassle-free Payment Process

Either before or at the end of consulting the auto pop for payment is set up ensuring the consultant gets their due paid for each service.

3. Ease the Accounting

Integrating with accounting software like Netsuite, consulting platforms can use them for analyzing, raising an invoice, and generating financial reports.

4. Helps in Client Management

Built-in Customer-Relationship management(CRM) is what experts using online consulting software development look to expand their business. This functional feature enables experts to carry out their marketing with the available client data.

These are not just for individual consultants, those consultants who work as a team can too get benefit by opting an all-in-one consulting platform to manage clients, schedule appointments, get payments and track performance.

Domain Wise Analysis of How the All-in-one App Functions 

As we know, the all-in-1-App is applicable across all business domains. Now, let us take a closer look at the four major industries where it is widely in use.

1. Digital Healthcare Consulting

With IoT, the technology is paving the way to numerous innovations easing the life of people. One such outcome is the online consultation platform. Now Doctor-patient consultation chat is much easier, and patients need not struggle hard to get a Doctor's appointment. 

Features to watch in the Healthcare Consulting Apps to create a better Interaction forum between Doctor and Patient.

• EMR (Electronic Medical Report) tracking, the health report-sharing, remote diagnosing becomes easier for doctors and the patients receive instant consultation on treatments in real-time from their home.
• One-to-One Doctor-Patient Chat helps to personalize the consultation, increase the engagement and provide space for private communication between doctor and patient.
• The centre of attraction towards this software is no travelling expenses. The VoIP calling feature within the app further reduces the call/SMS charges.

HIPAA compatibility is what one could expect the app providers to offer as it involves more sensitive data related to patients health.

2. Online Fitness Consulting

With the digital regime for fitness doing the buzz. The goal of a fitness consulting business is not just limiting to keeping a record of the daily exercise routines, workout timing, also to have an effective interaction daily with their clients.

Features to watch in the In-app messaging API for fitness to better interact with members and add more members

• Push notifications enable members to not miss out on any of the upcoming live workout sessions.
• The instant personal & group chat is much relevant. A trainer can choose to interact with either an individual member or with a larger group.
• Live Video Streaming allows a trainer to broadcast a fitness session, interact with multiple participants irrespective of their geographical locations at the same time and accessible from any device.
• Consulting Group app with the group chat option allows users to form multiple groups so that the members get engaged among themselves and thus increase retention. 

3. Enterprise Business Consulting

With a business consulting app taking the business consultation to the next level is easier, it requires a powerful app to keep track of the business happenings starting from scheduling an appointment, client meeting, establishing a healthy client relationship and more.

Features to watch in the Consulting android application for Enterprise business that improves business ROI and generates lead

• Real-time Chat  Software for Interaction enables us to connect with clients at any time from anywhere and any device to resolve queries or issues.
• Voice & Video Calling software (VoIP)to allow personalized client interaction, understand client problems and provide a solution in real-time. This increases your client retention possibilities and improves your ROI.
• Screencast allows you to mirror your presentation to multiple audiences at the same time.
• Secure File Sharing for effective project management, and allowing legal document sharing between users, report and updates document transferring. A must-have feature in the app that should come with authentication and encryption.

4. Online Educational & Elearning Consulting

E-learning consulting solution urges to offer real-time teacher-student interactions. Achieving this is possible by building an online consulting chat platform that comes with tailored-features supporting the learning process.

Features to watch in the Educational Consulting Apps to enable interactive and experiential virtual Learning

• Tutor Chat App, allows teachers to host live interactive sessions and provide an in-person consultation and enhance the virtual learning experience.
• Real-time Notifications and chat, allow teachers to send reminder notifications for upcoming sessions and broadcast messages anytime from the chat API for education. Same time protect the student's chat by masking obscene words.
• Live seminar broadcast using the video conferencing solution allowing tutors to stream tutorial sessions live to multiple students at the same time.
• Breaks the geographical barriers, allowing students and professors from across the globe to be a part online educational system.
• Lecture sharing, course material sharing via the consulting platform improves the business for education consultants.

Apart from the above In-app messaging SDK for banking is also on the increasing scale as the demand in banking is progressing in the sine wave.

Get your Business Ready for Present and Future with an Online Consultation Platform

Considering you are an expert in your field, the skill set is a definite check. Then moving on what you need is a variety of tools and services.

Checklist for choosing the best  Online Consulting Chat App

1. Real-time Chat messenger for communicating with your clients.
2. High- Definition Voice calling to save on money.
3. HD Video calling feature for in-person communication.
4. Conferencing for the webcast to a wider group.
5. Screen sharing for better understanding.
6. Calendar to manage appointments and schedules.
7. Payment system to facilitate easy transactions.
8. Archive to store and access files.
9. Secure & Privacy-Centric communication.

To Create a consultation platform for websites supporting the different types of communications is what consultant experts need. The percentage of global internet users is close to 4.57 billion, of which 91% are mobile internet users. These numbers clearly show the need for Developing Consultation messaging app for ios & android. Get your Business Ready for Present and Future with a powerful Online Consultation Platform