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Vietnam's Tourism Industry: Does it Still Need International or Asian Hotel Operators?

Exploring the Pros and Cons of Vietnam's Dependence on International and Asian Hotel Operators in the Tourism Industry.

By Hijaaz Latheef - Hotel General Manager / ConsultantPublished about a year ago 3 min read
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Vietnam's Tourism Industry: Does it Still Need International or Asian Hotel Operators?
Photo by Quang Nguyen Vinh on Unsplash

Vietnam's tourism industry has grown tremendously over the past few decades, and the country has become a popular destination for both domestic and international travelers. With the growth of the industry, the need for high-quality accommodations has also increased, leading many Vietnamese hotel owners to partner with international and Asian hotel operators to provide a better experience for their guests. However, in recent years, some experts have questioned whether Vietnam still needs these foreign operators, or if the domestic hotel industry has matured to the point where it can provide high-quality accommodations without their help.

One possible reason why Vietnam may no longer need international or Asian hotel operators is the development of the domestic hotel industry. As more Vietnamese entrepreneurs have entered the hospitality industry, they have brought with them a wealth of knowledge and experience that has allowed them to provide high-quality accommodations that meet the needs of both domestic and international travelers. Additionally, the Vietnamese government has made significant investments in the tourism industry, providing support for the development of infrastructure, including airports, roads, and other transportation networks that have made travel within the country easier and more accessible. All of these factors have contributed to the growth of the domestic hotel industry, making it increasingly competitive with international and Asian hotel operators.

Another possible reason why Vietnam may not need international or Asian hotel operators is cost savings. International and Asian hotel operators often charge higher fees for their services, which can eat into profits for Vietnamese hotel owners. If the domestic hotel industry can provide similar or better services at a lower cost, it may be more attractive for hotel owners to rely on domestic operators. Additionally, by working with domestic hotel operators, Vietnamese hotel owners can maintain greater control over their businesses and their operations, which can be an important consideration for those who value autonomy and independence.

Finally, some experts have suggested that nationalistic sentiments may be playing a role in Vietnam's decision to rely less on international and Asian hotel operators. In recent years, there has been a growing sense of pride and national identity in Vietnam, which has led many Vietnamese to seek out products and services that are locally produced and owned. By relying on domestic hotel operators, Vietnam may be signaling a preference for locally-owned businesses and an effort to support its own economy and industries.

While there are certainly advantages to relying on domestic hotel operators, there are also potential disadvantages that must be considered. For example, domestic hotel operators may not have the same level of expertise or experience as international and Asian hotel operators, which could result in lower-quality accommodations and a less satisfying guest experience. Additionally, by relying solely on domestic hotel operators, Vietnam may miss out on valuable opportunities to learn from and collaborate with international partners, potentially limiting the growth and innovation of its tourism industry.

Certainly, there are numerous local and international hotel brands operating in Vietnam's tourism industry.

Local brands such as Vinpearl, Muong Thanh, and FLC have been expanding rapidly in recent years, offering a range of accommodations from luxury resorts to budget-friendly hotels. These brands have invested heavily in improving the quality of their facilities and services to attract both domestic and international travelers.

In addition to these local brands, many international hotel operators have established a presence in Vietnam, including popular brands such as AccorHotels, Hilton, InterContinental Hotels Group, Marriott, and Sheraton. These international brands offer a level of consistency and quality that many travelers are familiar with, and they often have strong loyalty programs and a reputation for excellence in customer service.

However, some experts have argued that an overreliance on international hotel operators may limit the growth and innovation of the domestic hotel industry. This is why the government of Vietnam has implemented policies to support the growth of local hotel brands, including tax breaks and incentives for domestic investors.

Overall, the mix of local and international hotel brands in Vietnam's tourism industry provides travelers with a wide range of options to choose from, and the competition between these brands ensures that the quality of accommodations continues to improve.

In conclusion, while it is not clear whether Vietnam still needs international or Asian hotel operators, there are certainly valid arguments to be made for both sides. Ultimately, the decision will likely depend on a number of factors, including the needs and preferences of Vietnamese hotel owners, the quality of the domestic hotel industry, and the overall direction of the tourism industry in Vietnam. Whatever the outcome, however, it is clear that Vietnam's tourism industry will continue to play an important role in the country's economic development and cultural identity, and that its success will depend on the continued efforts and collaboration of all stakeholders involved.

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About the Creator

Hijaaz Latheef - Hotel General Manager / Consultant

A passionate and committed Hotel General Manager with nearly 3 decades’ experience in the luxury hotel sector. Utilizes the motivation required to serve as a strong ‘Business Leader’ at the hotels.

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