Essential Features to Create an App Like Talabat

Talabat is a popular food ordering and delivery platform in the middle-east founded in 2004 by Abdulaziz AI Loughrani. Like any other top food delivery app, Talabat is a trusted food ordering and delivery application that allows the user to check the full details of the restaurant and the food menu before adding food items to the cart.

The app is available for both Android as well as iOS users. The growing popularity of the online food delivery app has encouraged many entrepreneurs to create a platform like Talabat. But to build an app like Talabat you need to have a fair understanding of how the company works and what are the essential features that the company has focused on.

Before moving on to the must-have features to create an app like Talabat, let’s quickly take a look at the apps provided by Talabat:

1) Seller/ Merchant App

The merchant can manage restaurants or a chain of restaurants through a single account. There are various features like restaurant & delivery management, payment tracking, sales analysis, etc. for merchants that make managing the restaurant on Talabat easy.

2) Buyer App

The buyer/customer app is for customers to browse the restaurants listed on the Talabat app to place orders for food items from their preferred restaurants. The app can be easily downloaded by the customer, followed by creating an account on the app to enjoy the food ordering and delivery services offered by Talabat.

3) Delivery Staff App

The delivery app is for the delivery staff where they receive the delivery request on the app. The delivery agent can accept or reject the request based on his availability. The delivery app by Talabat also allows the delivery staff to track orders for pick up and delivery to the customer’s address.

There were three types of apps offered by Talabat. Now let’s discuss the key features for food delivery app like Talabat:

a) Multiple Payment Options

Talabat offers multiple secure payment gateways and provides diverse payment options like debit & credit cards, net banking, to facilitate easy payments.

b) Multilingual Capabilities

If you are planning to create an app like Talabat that operates in more than one region, in that case, your app must possess multilingual functionalities. This functionality enables the users to use the app in their preferred/regional language.

c) Delivery Management

Delivery management is an important feature of an app like Talabat as it helps to streamline the process of managing and executing the orders delivered by the delivery staff. It is a helpful feature for both the delivery staff as well as the merchant/restaurant owner to assist orders for the delivery personnel.

d) Real-time order & delivery tracking

This feature allows the restaurant owners to update the order status so that it becomes easy for the delivery person to track the order for pick up once ready. Whereas on the other hand, the customers can track the order status from the time they place an order till it gets delivered to them.

e) Review & Ratings

This is an important feature that almost all food delivery apps like Talabat have. The review and rating feature allows the customer to give feedback to the restaurants they ordered food from. The reviews, on the other hand, helps the restaurants to build a reputation and enhance their services resulting in an increase in sales.

These were the key features for a food delivery app like Talabat but there is some more feature that is important for a food delivery app. With the growing competition, the efficiency of the food ordering and delivery apps also increased. Let’s read about the other must-have features for an online food ordering and delivery business:

1)Restaurant App Features:

- Comprehensive Daily Sales Updates

- Support and Assistance

- Menu Management

- Tracking Payments

- Order Management

- Track Delivery

- Push Notifications

2) Customer App Features:

- Takeaway Options

- Restaurant Listing (based on Geolocation)

- Discounts & Offers

- Reward Points

- User Registration

- Order Tracking

- Advanced Search

3) Delivery App Features

- Manage Multiple Deliveries Using the App

- Secure Login

- Push Notifications

- Convenience of Operating

Conclusion

Due to the current situation in the market and the changing customer preference these days restaurants are actively looking for opportunities to shift their food delivery services online. Whereas growing popularity of already existing food delivery businesses like Talabat, Uber Eats has encouraged many entrepreneurs to start a similar business.

Entrepreneurs that are planning to start an online food delivery business this year, this is the right time to get started. Whereas on the other hand restaurants should definitely plan to create their online presence to serve their customers as there is more demand for online food delivery and takeaway services.

Not just this the food delivery startups have also emerged as tough competitors serving a large section of the local customers.