When Vocal Get It Right

Introduction

When I started on Vocal I used to use YouTube videos for the main image. Some friends advised against it but I do like to include music as Vocal does allow multimedia presentations. Also as a Vocal+ member, I have the benefit of QuickEdit and this allows changes to the main body of your Vocal Story but not the title, subheading or the main image.

In order to change any of those three things you have to request Vocal to move your story into drafts. That can be done with a simple email with the link of your story to [email protected].

How Did Vocal Get This So Right?

Sometimes I make spelling mistakes in the heading or subheading. The subheading is fine but the Title can cause problems. This is because the title is used to create the URL of the story and if you change the title, even to correct a spelling or grammar issue then the URL changes and all the previous links that you shared will no longer work so you need to go back and change them if you can remember where you dropped them.

However, this is about the brilliant job that Eliza did for me in Vocal Support.

This is the conversation we had and following that will be be the tale of what happened.

If you use a YouTube video as your main image they often get pulled from YouTube for one reason or another leaving your story with an awful blank main image. I know some creators are not too bothered about their past work but I am, all 2,400 of them.

So my poem "Love Is Strange" had the video removed so I asked for it to be moved to drafts, and it was.

So I thought new image, and include another copy of the video and republish it. But when I tried the link from Drafts it just said page not found, it had the same link as the original published page so that is a fault in the system that needs rectifying.

Eliza the Vocal support person, tried to resubmit it to Drafts to no avail. I told her I still could not access it.

Often at this stage Support says they will submit it to someone else and it disappears.

I had a Google Docs backup of the story so I republished it from that and was not expecting to hear anything, but did not delete the original.

Eliza. did not give up and found and shared a link with me and I could access the story.

So I repurposed it with a new story which kept the hearts of the original story.

Conclusion

This is a thank you to Vocal Support, especially Eliza for showing that Vocal does care about its creators.

Thank you Eliza !

These are the stories if you want to check them out:

The music is "Thank You" by Barclay James Harvest.