How Social Media Management Agency Brings Engaging SMM Ideas

Using social media as a tool to engage prospected customers and interact with their followers has become a usual trend. Many businesses prefer hiring a social media management agency in Delhi to see after their social media handles and boost brand recognition with customer interaction.

Users spend almost two and a half hours on their social media accounts per day, and you must have some dedicated time to look at your posts. You can also ensure your followers are interested in your posts by engaging and interacting with them.

Check out the below 10 social media post ideas businesses can use for better engagement with their followers.

Tricks a Social Media Management Agency in Delhi Uses to Increase Engagement

Facebook Contest

Trying a Facebook contest on Facebook can keep your customers engaged on the platform and bring them to your website.

Some Facebook contests include:

• Photo Contests
• Video Contests
• Essay Contests
• Photo Caption Contests

In case you have an upcoming event that you want to promote, you can use a Facebook contest to promote that event ahead of time. This helps increase the awareness of the event and ensure that your customers are engaging with your page after seeing the contest.

Make the rules for deciding the winner and what prizes you'll give to the winners to make sure your contest runs smoothly.

Host a Twitter Chat or Q&A

Every social media agency in Delhi suggests hosting a Twitter Chat for better customer interaction. A Twitter Chat allows your followers to participate in a conversation centered around a hashtag relevant to your business. This way, you can easily engage with your followers and become more personable.

You can also use a Twitter Chat hashtag to host a question-and-answer session with your customer base. You will explore different questions your followers might have.

Posing a question or offering the opportunity to ask questions creates a dialogue between you and your customers.

Share User-Generated Content

Build a loyal customer base that loves to post photos of themselves using your product or services. You can highlight that content on your social media account and take advantage of customer engagement.

Sharing content created by the customers offers you an opportunity to show off your services and products but also connects the brand with real people. So, make sure you tag your followers in your posts if you're really into building a stronger relationship with your customer base. You can take the help of a social media agency in Delhi to familiarize yourself with content generation and customer engagement.

Poll your followers

Want to know what your customers are thinking? Well then, polling your followers would be a great idea! Ask them what they're thinking; increase your engagement with the followers by posting a survey or putting a poll to a certain question you're having.

As people go to your page to answer a quick one- or two-question survey, it will increase follower activity as well.

Polls work well while using Twitter. However, you can use also use the same for other social media platforms, such as Instagram and Facebook, as a pinned question. Hiring an experienced company for web designing in Delhi will help you get a better insight into this topic.

Promotion of your own content

It might be a possibility that your company's followers are also interested in your company. By sharing industry news, you can encourage your followers to engage with your page. You will update them on the developments in your industry, especially if it's ever-changing.

Thank Your Followers

Don’t forget to thank your followers, as they're the guiding light to your online business development. Show your love and appreciation for your followers and build a strong customer base by highlighting how much importance they have. Take the help of an experienced social media management agency in Delhi to get the idea of thanking your followers.

Post Customer Case Studies

What real people think about your product or service is important to your followers. Let others know about an interesting case study or a time when your service worked.

Briefly explain how you responded to a customer's request and how well it worked. Customers want to be certain that the products they purchase are efficient. Share it on your social media platforms so that people can see how great you are!