What are companies seeking in Cloud Service Providers?

Cloud migration has become crucial for every business that wants to undergo digital transformation. However, it doesn’t mean businesses would fall prey to an incompetent cloud service provider. Though the task is a bit intimidating, they are smart enough to compare and settle on the cloud service provider that delivers the best services. Here are the top eight things companies are seeking in cloud service providers, and if you want to be their choice embrace these qualities.

#1: Infrastructure Design

a) A Strong Network of Datacenters

You never know when a natural disaster hits a data center location. However, as long as your data is backed up on a server at a completely different location, you need not worry. So, companies look for a cloud service provider that has a reliable and strong network of data centers. Moreover, the more the number of data centers, the higher the chances of one being closer to your business, and closer the data center is to your business, least is the network latency.

b) High-Performance Computing (HPC)

Companies today look for CSPs that deploy high-performance computing servers in the cloud architecture as it enables optimal performance. Through HPC servers, multiple users can simultaneously work on the same server using heavy applications, and even the performance doesn’t get compromised.

c) Multi-Layer Security

When the cloud was introduced to the world, the main challenge that was thwarting business from moving to it was security. However, technology has come a long way and has been proving better security than your legacy infrastructure. The top cloud service providers in UAE provide advanced security features such as enterprise-grade firewalls, multi-factor authentication, Prevention Systems (IDS & IPS), Intrusion Detection, data encryption, and access control system.

#2: Reasonable Pricing

Almost every CSP now provides the pay-as-you-go pricing model. But that doesn’t mean, all of them would cost you the same for the same services. Reasonable pricing is something that companies look for in a CSP. One of the leading cloud service providers, Azure offers ultimate prices.

#3: Zero to Minimum Downtime

There could be occasional downtimes taking place due to maintenance and upgrades. However, no company would bear frequent disruption to the services, and they want a 99.999% uptime guarantee from the CSPs. That would mean less than 6 minutes of downtime in a year.

#4: Support Services

Cloud has its benefits doesn’t mean it is a piece of cake. The platform has its complexities as well. Most companies look for 24*7 support services in a CSP. Though one of the leading CSPs, Azure has amazing offerings, the free support services it offers are too technical and those who lack technical expertise might find it difficult. However, most Azure cloud service providers or the Managed services providers in Dubai provide 365*24*7 support services. So, whether it is day, afternoon, or night, you are never left unheard and unattended.

The Story So Far!

These were just a few things companies look for in a CSP. There are plenty more such as effective disaster & backup recovery services, industry compliance, agility, scalability, operational resilience, and so on. Though moving to the cloud has become a necessity, businesses still have the option to choose from a range of CSPs. No business would want to get spoilt for choice and so are highly meticulous about settling on one. If you as the CSP want to be their partner of choice, embrace the qualities we have discussed in this post. Though the top cloud service providers in Dubai offer all these benefits, those that don’t must work upon improvement. Remember, innovation is the key to a successful cloud platform. So, keep inventing!