Solutions to Fix Echo Show not responding to voice commands

Is your Amazon Echo Show connected but not responding or working? If yes, then worry not;

We are here to solve problems!

We have numerous solutions that you can use to get rid of issues like Echo Show 5,8,10,15 not responding to voice commands issue.

Before diving into the troubleshooting solutions, let us take a glance at several tips and tricks that you can utilize to make your Echo Show hear your voice commands. So let`s start!

Wondering What Causes The Amazon Echo Show Not Responding Issue?

Bad internet connection is one of the major reasons for your Echo show not responding or working problem.

Keep this in mind!

Your Echo Show device must be connected with a stable, reliable and fast internet connection so that it can work seamlessly! It is recommended to connect your Echo device with a Wifi connection rather than mobile data.

If your echo show device is connected to a WiFi connection but still unresponsive to you, then try to disconnect all other devices which are connected to your WiFi. Make sure that your Wifi plan validity has not expired.

Bad internet connection also occurs if you have placed your router and Amazon Echo show near some kitchen appliances like microwave, induction, etc as signals get weak if placed nearby kitchen appliances. So, it is recommended to keep your router and Amazon Echo show at a distance of approximately 10meters.

Make sure to plug your Amazon Echo Show with the original adapter so that it responds to your voice commands in a smooth manner.

Here we are going to give a solution to your dilemma:

• Power Cycle Router: If there is a red light on your wifi router, it indicates that there is a problem with your internet. Green light on the router indicates that the wifi connectivity is good. To solve this issue, it is recommended to switch off your router and unplug the power adapter from the socket.
• Relocate your router: Try to shift your router to another place where the internet connectivity is good.
• Red Ring Error on Echo Device: If you see a red ring revolving instead of a blue one, this shows that your Echo Device is having some kind of problem in understanding you. There is a chance that maybe your Wi-Fi or Mic issue is the cause. Must ensure that you are using an updated version of Echo Device.

Below,we have highlighted a complete troubleshooting methods on how to fix Amazon Echo Show 5,8,10,15 not responding to voice commands issue . So follow the steps correctly.

Troubleshooting Steps to fix Echo Show not responding issue

The smart assistant incorporated into the Amazon Echo Show deciphers and pays attention to your voice commands utilising the microphone.There is a microphone button on the top of the gadget that can be unintentionally turned off.

Hence, before making any conclusions, check that the microphone button is on. To turn it on, press the button.

The device will show a microphone turned on notification, and Alexa will start answering your voice.

Thus, prior to making any quick judgements, make sure that the microphone button is turned on.

To ensure the gadget is working appropriately, have a go at giving it a test voice command. I ought to answer now. If this method doesn't work, you might need to attempt another troubleshooting method.

If the volume of your Echo show is too low, there is a chance that Alexa is answering your queries; however, you can’t listen to her voice.

To ensure the volume levels are not excessively low, either press the volume rocker that is on the side of Echo Show to increase the levels or request Alexa to do the same.

Amazon Echo Show has 10 volume levels, so you can give voice commands like "Alexa volume 5" or "Alexa, increase the volume".

To change the gadget volume utilising the companion application, follow these steps:

1. Initially, open the Alexa App.

2. Then, Go to connected devices.

3. After doing so, choose your device under the ‘Echo & Alexa’ tab.

4. And then, you can access all the settings under the audio tab here.

If your Echo Show is not responding to any of your voice commands, you can try to change the wake word.

Changing the wake word is one of the typical troubleshooting practices for an unresponsive smart assistant like the Amazon Echo show.

There are some predefined wake words that you can select from. Neither of the Alexa Echo devices offers you to set a custom wake word. You can opt from “Alexa,” “Amazon,” “Echo,” and “Computer.”

If you want to change the wake word, follow the steps given below:

1. Firstly, Go to the Alexa App.

2. Then, Open the Menu.

3. After doing so, Go to the connected devices.

4. Select the device you desire to replace the wake word for. Choose the new wake word from the list.

5. Tap Save.

If your Alexa is still unresponsive or there is another issue with the gadget. There is a high possibility it will be fixed after restarting the Alexa Show. If there is an error in the software or a bug, restarting will most likely revive the system.

Prior to restarting the gadget, make sure that there is a blue ring on the top of your Echo show device. This implies that Alexa is in working condition but isn't answering because of an issue with the gadget. If the ring is red, your Echo Show isn't connected with the internet.

If you want to restart the device, follow these steps:

1. Plug the power source of the Echo Show. (Don’t re-plug it before 30 seconds).

2. Reconnect the wire of Echo Show after 30 seconds.

3. Wait for the restarting process to complete.

4. Let it connect to the Wi-Fi.

After the Echo Device welcomes you, try a test voice command to make sure Alexa Echo show is responsive.

Your final solution is resetting the gadget to factory settings.

Note: Doing this will erase all the personal information, data, and settings on the gadget, and you should set it up from the scratch again.

Here we have outlined some steps that you should follow:

1. Firstly, Go to the settings of your device.

2. Then, Scroll down to device options.

3. Select Factory Defaults (You will get a prompt explaining that this action will erase all the available data)

4. Tap on your desired option.

This will reboot your Amazon Echo Show device and change all the settings to default factory settings.

To Wrap up,

If rebooting the device does not work for you and Echo show 5,8,10,15 is still not responding , the gadget might have an issue in hardware. Either your speakers are not working properly, or there is something wrong with the microphone.

To get this fixed, you can contact our experts through the Alexa Helpline Number. We are happy to help you anytime.