How Do You Troubleshoot a Zebra Label Printer?

Zebra Printer is one of the biggest printer brands that has made its place in the markets due to its high technological advantages. These printers are used in offices and homes on a gigantic scale. This has revolutionized the printer world with its large range of printers that are used at various places across the globe. It has allowed every user to use its technical superiority and use its process.

It has a definite kind of printer called the Zebra Label Printer that is used majorly for commercial purposes. Undoubtedly, these printers are amazing and reliable but it still requires you to choose the working. But, some users often need technical assistance to finish the printing task. This scenario requires you to perform certain troubleshooting to keep this printer back on track.

How To Troubleshoot Zebra Label Printer?

Many users want to know about the perfect troubleshooting methods which you can use to fix any technical issue. Thus, the following details will enlighten you about the technical process which you need to use for the working of these printers.

Zebra Printer Troubleshooting Manual Steps:

Please ensure that you have turned off the power of your printer and the device connected to it.

Now, open the Zebra printer by pressing the necessary buttons on the side of the printer. Read its manual to locate these buttons.

Remove the top cover of the printer and take out all the rolls of labels for it.

You should try to remove only those labels whose backing has come loose.

Employ a cotton swab or any clean cloth to remove directly from this printer. Be careful when you are cleaning the printer and finish your task properly.

Replace the damaged roll with new rolls and carefully place them in the printer. At this stage, close the top cover of the printer.

Turn the printer’s power on and try to print a label through it. Perform this action just to make sure your device will work perfectly.

If the printer continues to have the same issue, then you need to take further steps for it. As a perfect measure mentioned in the Zebra Printer Troubleshooting Guide and update the drivers of the printer from the official Zebra website. If the problem persists, read the crucial troubleshooting methods that are given further to know more about the official process that helps you. The vital points about the troubleshooting guide are given below for the use of the technical process.

How Do You Troubleshoot a Zebra Printer?

The method that is given below is a panacea that serves as the universal troubleshooting point for many major and minor issues. The process to troubleshoot a printer is given below for each user.

Tips Zebra Printer Troubleshooting Guide:

Disconnect your Zebra Label Printer from its connected device and turn its power off.

Wait for 2-3 minutes to get rid of the event in which your printer has become overheated.

Check all its cables and ensure that every hardware is working properly.

Update the OS of your connected device and printer drivers also.

Restart the printer and connect it by applying the technical resources that you have.

The process that is given above is quite common but it is very effective in resolving various issues. Perform the printing task to check its capability and if you still want to know how do you troubleshoot a Zebra Label Printer, connect with its customer service. Perform this action to know more about the details that will help you to know the troubleshooting points.

What can I do if my Zebra printer is not working?

Perform a power cycle

• Make sure the printer is powered on.
• Press the switch near the power socket in the rear.
• Disconnect all cables – including power cable, network cable, and any USB cables.
• Wait for a few minutes so every component resets.
• Turn the printer back on and check if the issue is resolved.

Cancel and reassign print jobs

• Double-click on the printer icon in the notification area of your computer. You can also open it by searching for Printers & Scanners, selecting your printer in the list, and clicking Open Queue.
• Right-click on the print job you want to cancel and click Cancel.

In case your printer is not printing anything, try canceling all the pending print jobs. It is essential, as the more your computer attempts to print without success, the more it can affect your hardware.

Also, check your printer toner for proper printing. If the labels get stuck, try cleaning the roller from both ends. It may also mean you may have issues with the inside gears.

3. Set Zebra printer as default

• Click on Start and choose Settings.
• Go to Devices and open the Printers and Scanners tab.
• Uncheck the Let Windows manage my default printer option.

• Choose your printer from the list and click on Manage.
• Select Set as default to set this printer as your primary printing device.

Selecting a default printer makes it easy for the programs to send print jobs to the right device. You can also do this from the Control Panel’s Devices and Printers section.

Update printer drivers

Outdated or missing printer drivers can cause your printing device to malfunction. For example, it may stop printing or print incorrectly. To avoid this, make sure you have the latest printer drivers installed on your computer.

Expert tip:

Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. If you are having troubles fixing an error, your system may be partially broken.

We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.

Click here to download and start repairing.

You can manually install printer drivers or use third-party driver updater utilities like DriverFix. It scans your system for missing and outdated device drivers and installs them with one click.

Most of the time, the generic drivers for your PC’s hardware and peripherals are not properly updated by the system. There are key differences between a generic driver and a manufacturer’s driver.

Searching for the right driver version for each of your hardware components can become tedious. That’s why an automated assistant can help you find and update your system with the correct drivers every time, and we strongly recommend DriverFix. Here’s how to do it:

• Download and install DriverFix.
• Launch the software.
• Wait for the detection of all your faulty drivers.
• DriverFix will now show you all the drivers that have issues, and you just need to select the ones you’d liked fixed.
• Wait for the app to download and install the newest drivers.
• Restart your PC for the changes to take effect.

Reset to Factory Default

• Press and hold the single round button on the front panel of your printer.
• Keep it pressed until the indicator light starts a flash sequence.
• When the indicator light flashes four times, release the button to complete the reset.

Resetting your Zebra printer to factory default will remove all the saved configurations. However, this is an ideal solution to deal with printer configuration corruption.

After resetting your printer, you would have to perform a label width calibration. Here’s how to do it.

Perform label width calibration

• Press and hold the round button on the front panel.
• As it starts a flash sequence, wait for the light to flash five times and release the button.
• This will trigger the printer width calibration process, where it will print a series of widths. The width will get wider with each print on a label.
• Press the round button once you have found the correct width for your labels.

After completing width calibration, you need to perform a calibration for other properties. To do this, press and hold the round button until the light flashes twice. Then, release the button, and that should complete the set of all other calibrations.

Zebra printer not working issues usually occur due to temporary glitches or incorrect printer configuration. To resolve the issue, perform a power cycle, cancel the pending job or set the printer as default. If that does not work, check for driver issues or try to reset the device to factory default as a last resort.