All you need to know about Managed IT Services

Are you struggling with your current IT infrastructure and unable to match the pace with the rapidly evolving information technology? Is the huge capital that you might require to put on stake in managing your IT infrastructure all yourself bothering you? Are you looking for an alternative IT management solution? If your answer to any of these questions is yes then you’ve probably stumbled upon the right place. In this article, we will talk all about Managed IT Services that help you alleviate most of the challenges allied with modern IT.

What is Managed IT Services?

In simple words, when a third-party entity called Managed Services Provider (MSP) renders the management of your IT functions, it is called Managed IT Services. The best thing about Managed IT services is they are always proactive while your traditional IT services could be proactive or reactive. The reason that there is a tailored Service Level Agreement (SLA) that’s followed in Managed IT Services makes it more reliable. Moreover, the capital that you pay as a consistent monthly fee for it is far less than what you had to pay in building and retaining an in-house IT team. Different MSPs provide a different array of services however some of the most common services are:

• Data Center Operations
• Data Center Management
• Remote Monitoring and Management
• Network Engineering
• Network Operations Center services
• Procurement & Asset Management
• Service Desk (Remote or Onsite)
• Contact Center
• Stand-alone Help Desk

So, this was precise information about Managed It Services. Now, you must be thinking about how MSPs work.

How Managed Services Provider Work?

MSPs or Managed IT Services Company begin their task by thoroughly reviewing all the ongoing processes in your organization whether it is payroll process, database management system, or any other process that they have been hired to manage. After which they figure out what opportunities will minimize expenses and maximize savings while maintaining the organization’s productivities.

Moreover, they also work on reducing the risks by finding challenges & liabilities within the processes that you were perhaps unable to make out. Once MSPs have completely analyzed the systems and discovered the opportunities and liabilities, they create customized solutions based on the unique needs of the business. Finally, they provide management, governance, maintenance, and support for the new processes of the business.

How Managed Service Provider Can Help Your Business Grow?

Outsourcing your IT services to Managed IT Services Provider has an extensive list of advantages that help you overcome the challenges that are prevalent in today’s IT landscape. Let’s go through some of these advantages one by one.

Advantage#1: Reduced Costs

According to a recent survey conducted by CompTIA, 46% of companies that switched to managed IT services for their IT solutions cut their annual IT costs by 25% or more. 62% of the companies surveyed plan to increase their commitment to managed IT services. (https://www.channelfutures.com/business-models/managed-services-tech-cost-savings-vs-productivity-gains). The stats validate how cost-effective MSPs are.

Advantage#2: Automation

MSPs not only streamline IT but also reduce time & money spent by automating recurring, time-consuming, and tedious tasks.

Advantage#3: Technical Expertise

The MSP team that works for you not only holds years of experience in managing & maintaining IT but also have the exposure of working for different clients that means different IT environment and so have better IT skills.

Advantage#4: Follow Best Practice

For, most MSPs follow the best practices, they deliver the services quickly & correctly. With years of exposure to different IT environments as well as different issues that can arise while managing the IT infrastructure, they know what works well when, where, and why.

Advantage#5: 24*7 Support

Most of the MSPs provide 24*7 support. Whether it is day or night, morning or evening, whatever issue you have, they provide you with resolution as soon as possible.

Top 5 Industries That Benefit Most From MSPs and How?

Industry#1: Healthcare

With rapidly developing healthcare globally, there is a need for more advanced & secure management of healthcare data and applications. However, building an in-house IT Team could be very challenging and equally expensive for healthcare bodies. But then, by outsourcing their IT services to MSPs, they can not only cut the cost but also have efficient IT solutions whether it is about staffing services, response times, business continuity, or security.

Industry#2: Finance

The volatile economic & regulatory system prevailing at present is making risk & compliance management a must for financial companies. Data security, customer experience, etc. are a few parameters they need to take care of to stay ahead of their competitors. Outsourcing your IT services to MSPs not only helps you meet these parameters productively but also saves time & money.

Industry#3: Hospitality

Whether it is the customers ‘data or the services offered to them such as online booking/ ordering, Wi-Fi networks, and so on, the hospitality sector as well relies on technology. Security and compliance management are a must however hiring, training, and retaining internal IT staff can be substantially expensive for them and that outsourcing IT services to MSPs is recommended to them as well.

Industry#4: Auto Dealership

Whether it is the processing of payments, repairing vehicles, or communicating with the clients, an effective IT system has become crucial for managing daily operations. With MSPs taking care of their IT services, automotive companies can have their peace of mind and can concentrate more on their businesses rather than worrying about their IT management.

Industry#5: Manufacturing

Like any other industry, effective IT management is crucial for the manufacturing industry as well. Spread over multiple locations, there is the need of sharing data among these locations for manufacturing companies and that data security is a big concern for them. However, taking IT services from MSPs, they can rest assured of risk-free IT services and data security that too for reduced costs.

Afterword

So, this was all about Managed IT Services and MSPs. Switching to MSPs for IT services is indeed a great idea as this is how you not only save time, money, intellect, energy, and resources but also reduce errors & risks. An MSP helps you easily manage, monitor, and maintain your IT infrastructure that too cost-effectively.

If you are looking for IT support, there are several companies worldwide however if you want to outsource the IT support locally in Dubai, there are several IT support companies in Dubai as well. One of the most reputed names for IT Support in Dubai is LogicEra. The company not only provides Fully Managed IT services but also provides you with Managed Services Consultant if you want. As far as Managed Services Pricing offered by LogicEra is concerned you can click here to get details. (Link)