68% High Productive Work Day at The Top Travel Agency: Find Out How

Invoicera has been in the business of building custom invoicing software for over 16 years now. In all these years of existence in the market, we have managed to become the number 1 in custom billing software after 75 major customizations from all industries. Textiles, telecoms, transport, law firms, government departments, IT companies, digital agencies and travel agencies were the most varied and different in their needs.

We have received requests for truly unique customisations in billing software for workflow & client management, such as multiple invoice management within the subscription, multi-element billing for agencies and clients (including and excluding commissions) automatically, subscription and regular billing through a single platform, and a long list.

The travel industry has always been the most unique and diverse industry. Slowly and steadily, it has taken hold around the world. It is one of the major industries that deals globally on the most frequent basis.

Recently, we have been working on creating a fully packaged travel agency invoice software for our award-winning client, an international travel agency. In this case, a clear approach and an understanding of the values of technology to be as user-friendly as possible was key.

But first, let's look at the spectrum of our client and slowly go through the requirements and later the complete customisation of the idea behind the travel agency invoice software to fit the business. With a diverse community of local experts, their business model is to inspire travellers to explore new cities locally. With an online presence in over 100 destinations, they are based in London. Such a large presence and customer base led to the creation of an auto invoicing and payment process, as managing thousands of customers on a day-to-day basis with manual online billing did not meet the needs.

The process may have seemed very practical and simple at first glance, but there were many technical aspects and obstacles to completing the project. Getting the end result successfully with this travel agency invoice software was not an easy walk through the rose petal paths. It was more a matter of surviving the spikes to get to the roses.

Here's a look at some of the customisation needs that were brought to the table for us:

• Multilingual invoices for customers in all regions.
• Currency converters for easy conversion of package prices
• Multiple features to customise the workflow
• Client visibility for every staff member
• Locked and secured visibility to perform certain actions.
• Permissions and access customisation
• Automation of subscription model billing and regular billing in the same platform.
• Customised workflow for quick approvals from employees in any part of the world.

The process was quite challenging and required complete customisation from scratch to be able to function adequately for such a large company set up with so many employees and workforce using it constantly.

We were also asked to consider a major customisation. Invoices need to be customised for each destination, i.e. the billing rate for the destination, the tax for the destination, etc. It's about going through the whole map of requirements and mapping out the way forward to be able to meet all the needs.

It's all about reviewing the entire requirements map and mapping out the path to be able to meet all the requirements. Here's how Invoicera created a travel agency invoice software that is fully customized for the client.

Automated Billing Software for Travel Agency:

Customised travel agency invoice software has been set up to generate invoices based on weather conditions. The custom invoicing software also allows recurring payment reminders to be sent to clients to help clients and businesses pay and get paid on time respectively. Full visibility of invoices, payments, dues and more is available with the sheets for clear understanding.

Currency and language customisation:

In order to bridge the gap, the customised traveller billing software created by Invoicera allows the client to create and send invoices in any of their customers' native languages. It is a simple step. Just add elements in your language and they will be automatically converted into the chosen language. Invoicera has not only taken care of the language customisation, but also the denomination customisation to solve the whole problem in one go. With over 30 integrated payment gateways, Invoicera has made receiving payments even easier.

Automatic calculation of taxes and fees:

Invoicera's custom billing software supports a self-service portal for our clients that is fully customizable to the agency's standards. Customisation of invoices for taxes, fees and other items is fundamental to the software.

Workflow customisation:

In addition to automation, another important issue for an international company is the customisation of the workflow to cope with employees located in any region. Therefore, Invoicera has created a fully online workflow and approval process for every process that previously had to be done manually, such as invoice approval, personnel management, task management and project management.

Report generation:

Being an organisation with such vast and varied needs, reports had to be completely customised from any general billing setup. Therefore, a fully customisable reporting configuration was created keeping in mind issues of visibility, permissions and data privacy.

CONCLUSION

We have created for our client a billing software for travel agency that provides them with complete solutions. Invoicera has an efficient team of experts to design a fully custom billing software for any industry, regardless of the region. To date, Invoicera has created over 75 integrations for companies around the world to facilitate workflow.