How do I File a Complaint With KLM?

If you booked a flight with KLM airlines and had to cancel it due to an emergency, you are eligible to request a refund. In case you are facing any issues in your refund like it has got stuck and is getting delayed, or you recently talked to a customer care executive about it, and they are misbehaving with you instead of solving your query. You can file a complaint with KLM. If you are wondering how do I file a complaint with KLM, kindly review the following article.

KLM is a dutch based airline and has been serving its customers for more than a hundred years now. KLM provides twenty-four hours services to its customers. KLM provides easy flight booking and cancellation to passengers. They have marvelous customer service representatives who constantly work to solve their customer's problems. If the customers feel discomfort and want to complain about a specific issue, the representatives of Klm resolve it as fast as they can.

How to file a complaint with KLM through online mode?

To file a complaint with KLM airlines for issues related to payments, refund, baggage, or their customer services, you can visit the official website of KLM airlines and get it done. Follow the simple steps given below to file a complaint with KLM airlines:

• Visit the official website of KLM airlines by clicking on this link https://www.klm.com.
• Scroll down to the end of the page and click on ‘all contact options’ given on the main web page of the website.
• Navigate to the page and click on ‘refunds, complaints and suggestions' and continue.
• A new page will open where all the options will be given- choose the ‘I want to make, edit or track a complaint.’
• Navigate to the next page and click on ‘make a request.’
• Give your booking code, your first name, and your last name in the given boxes. Press search and continue to the next page.
• Your booking will open, first check your details properly and then write your complaint.
• The airlines will get back to you with a solution within 48 hours.

How to file a complaint with KLM through a phone call?

In case you need to file a complaint with KLM airlines and you are unable to do that through the official website or complaint form that is available there, then you can reach their customer service executive by calling customer service. Just dial the toll-free number 1800 419 3044/ +1-802-302-5016 , and a customer service executive will get connected with you. You can either give them the complaint details, and they will take care of the further steps you need to take in order to solve the query, or you can go through the IVR options so that you directly talk to the complaints department of the airline.

How to file a complaint with KLM airlines through email?

You can write an email to the customer service team regarding your complaint, as it is the most official way to get to any official body. Write down your complaint to [email protected], and your complaint will get forwarded to the complaint department of the airline. You will get a revert mail within a few working hours.

Conclusion:

KLM airlines always take care of their passengers in a way that they do not need to face any problems. However, if you are still facing any issues with any of these services related to your flight, then you can make a complaint with KLM using the methods given in the article. Dial KLM airlines phone number when you get stuck using any of the methods given above.