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Elucidate ways to connect with AOL

how do I talk to a live person at AOL?

By AlternativenumberPublished 3 months ago 3 min read
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People get the most reliable online services with AOL. It's a New York-based company that provides users with the best services and has a very clear history. The world's technical depends upon online services nowadays, and that is why they rely more on AOL. But it's so normal to face an issue with online services. Still, you don't have to worry as the company has maintained a team of professionals as their customer service team that can provide reliable assistance to the users. If the users ever face any such issue where they wish to connect with the agent of AOL, all they need to do is follow the steps mentioned here or you as follows.

Methods to connect with AOL

The company provides multiple ways to connect with the agent of customer service like phone calls, live chat, email, as well as social media accounts. The steps that are needed to be followed to connect with the agent of AOL are as follows.

Communicate via Phone Call

You can get help from the customer service team in multiple ways. But a phone call is the most opted method by the users. You can easily get the customer service number from the official website of AOL.

  • Look for the 'contact' option once you reach the official website.
  • After getting on to the contact page, look for the customer service number available.
  • Dial the number 1800-358-4860, and once you get connected, you must follow the IVR instructions.
  • Follow the instructions to identify the nature of your query as well as the preferred language of communication.

Once the auto-generated process is complete, you may get asked to wait for a while, after which the customer service executive will get connected to you over a call.

Communicate via Live Chat

If, for any reason, you cannot connect with the agent over the call or there is a long waiting time. In that case, the users can also connect with the agent of the company over live chat. The process to connect with the agent is pretty simple.

  • Get onto the official website to reach the contact page.
  • Once you get onto the contact page, you'll find the chat icon on the right side of the page.
  • Click on the mini icon to get redirected to the chat box.
  • Follow the pre-fabricated chat instructions once you get onto the customer service chat box.
  • Identify the nature of your query through the auto-generated instructions to speed up the process.
  • Once the instructions are complete, the customer service agent will get in touch with you on chat.

Communicate via email- People don't use this method in general, but if they can have some patience, then it is not a bad way to get in touch with the agent of customer service. All that is required for you to do is draft a mail mentioning their query and send it to the company's official email address. The users can also attach the necessary documents with the mail supporting their documents.

Communicate via the Contact form

The users are allowed to request a callback by filling out the contact form if they face any issues while using their online services. The users are required to look for the contact form on the official contact page. Enter the personal details and a brief description of your query, and you can also attach screenshots related to the issue to help them identify the query. Submit the form once all the details are complete, and the agent will give you a call in a short span of time.

Communicate via Socia Media

The users can also connect with the customer service agent on their social media support page, and the company has a team of professionals that gives quick responses to the users for any query. To speed up the process, the social media handles of AOL are mentioned here for you as follows.

  • Facebook- https://facebook.com/AOLSupportHelp
  • Twitter- https://twitter.com/AOLSupportHelp
  • Instagram- https://instagram.com/AOLSupportHelp
  • The users can get the best help if they drop a comment on social media posts or give them a tweet to request help for the issue they have been facing with the online services.

Final Words

Follow the method given above to know how do I talk to a live person at AOL? And for more information, make sure to read each and everything mentioned on the official website of, the AOL customer service page.

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Alternativenumber

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