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How to Apply the Use of Data Analytics In Retail Industry

Data analytics in retail sector

By Yash SharmaPublished 3 years ago 3 min read

Data analytics in retail sector is very important for small scale retail shops, who often need help from customized platforms, who also give the support of big data technologies that are available these days. Besides this, there are other organizations, mostly start-up ones, who provide retail data analytics to make the sense of new products in social media as well. In fact, data is of great importance for retail traders, as it gives them a clear idea of their customers. But sometimes too much data is just the wrong thing to put all that data in one place. This is where predictive analytics tools come into play.

Predictive Analytics helps in identifying the right time to make business decisions based on facts and trends in large quantities. The retail market includes many things like product cycles, brand trends, spending habits and purchasing behavior and so forth. All of these things need to be studied closely according to the actual demands of the customers. While analyzing data, retailers need to have a good eye towards the past along with the present. They should be able to predict trends based on patterns that have been observed in the past.

In traditional retail data analysis, the data is analyzed by the salespeople who are supposed to identify the purchasing trends and then suggest the right product line that would suit the customer’s needs. However, in today's retail data driven world, retailers must have predictive tools that would help them understand their actual customer's behavior. They should be able to answer questions such as: What shopping habits are more common among my customers; what would they buy if I was to shop the same product; what items would I most likely buy again in the future; etc. Retailers should take care to collect data in the right manner, so that their predictive analytics strategies work better than assumptions.

Another important area that retail analytics experts pay attention to is the retail supply chain operations. Supply chain operations have a crucial impact on customer satisfaction, as it directly affects the way a customer buys a particular product. Hence, supply chain operations are measured using different metrics, such as profit margins and average sales per transaction. The data analytics provides valuable insights on the supply chain operations and its effect on the overall performance of the business.

A recent study shows that about half of all retail companies have failed to make profits in the past few years due to poor planning and lack of necessary data analytics. However, the data analytics can actually help them come out with new ideas that would help them improve their business and achieve success in the long run. Today, almost all big retail companies use data analytics in order to monitor their performance, identify key issues and find areas for improvement. This helps them improve their over-all customer experience and hence, attract new customers. One of the best ways to understand the customer behavior is to analyze their shopping patterns and preferences in the real time.

Retail data analytics helps retailers by providing the best possible information about their customers in real time. This helps them to plan their strategies accordingly. For instance, if a retailer fails to offer the best price to their products or services because they do not take into consideration the data they have, they may encounter fierce competition from competitors who are offering the same products at cheaper prices. Data analytics allows retailers to offer the best price to their products and services according to the actual demand. This allows them to avoid unnecessary competition and focus on the items that sell well.

As more retailers are using big data analytics solutions for decision making, the number of transactions in the retail industry continues to grow. With this increase in the number of shoppers, the competition in the retail industry is also growing stiffer. It is essential for retailers to adopt the best strategies for securing market share. One of the best strategies for securing market share is through increasing sales and maintaining customer loyalty.

Data analytics provides retailers with on-demand and off-demand access to historical customer data, and it can be used to make effective decisions. For example, historical customer data can be used to determine whether a particular brand is popular among a particular group of people. Retailers can use this data to find opportunities in their supply chain operations. These data can also be used to improve the efficiency of their on-premise and off-premise operations. Thus, data analytics solutions help retailers improve overall operational performance.

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    YSWritten by Yash Sharma

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