May I suggest to all you technology users, Invest in getting a external portal hard drive as seen on my cover story picture. Save your important computer files on it, that way if your computer 💻 🖥 get an virus or crashes , you have back up.
Let’s get to my story, I open up this new website and got my laptop acting up a few minutes after opening this website. The windows was jumping and closing on my laptop. I shut down my laptop and turn it on again.
I thought the problem was solved, after a few seconds my laptop screen had a bunch of windows shutting and opening on the screen.
I tried going on YouTube, on my phone, to figure out to handle this problem. I watch several videos on how to fix a laptop when it gets a virus. I used their instruction and still my laptop did not get fix. I even had a firewall software, called malware. It was not helpful in fighting the virus.
The next solution is to hunt for my store receipt with the warranty. Sadly it took a while for me to find it. I did purchase this laptop last year (2022). I used my tax return to purchase the laptop. I was planning on starting a business last year. I had two ideas on my business plan but they flapped, because of my health issues and personal stresses I was going thru last year.
I was not able to give my new business undertaking my full attention like I wanted to. I will try again once I get rid of some of my major stresses.
Everything is definitely a process. I finally found my receipt with the three year warranty. I suggest always get a warranty with technology products. It was in my old passports purse pouch. Why I forgot where I put it ? I like to reorganize my things so many times that I lose tract where I replace them. Silly me 🤷🏽♀️🤦🏽♀️.
I found it right before I was going to a doctor’s appointment. I usually get to my doctor’s appointment forty-five minutes before the appointments. I called the number that was on the warranty card the store give out with the receipt . I also suggest, always register the product you have a warranty on , online so it’s easy to make a claim when you call.
I called the number and give my information. I thought they were just going to replace the laptop. They direct me to a computer technician. I describe the issue with the the technician, he asked if I had the laptop in front of me. I did not. I told them I will call them back.
I got home from my appointment. I was hungry so I made myself a turkey sandwich. I had two because I did not eat breakfast before I went to the doctor’s office. I set up the laptop on the table and do the usual turn on procedure. I have a passcode to open the laptop.
I called the warranty company number when the laptop was set up. The next computer technician asked me if I back up all my files. I told him no, he give me instruction to reset the laptop without losing the files.
The laptop was not completely repair, I had to used the external mouse because the mouse pad on the laptop have no control over the cursor(mouse icon) arrow on the screen.
The next procedure is to completely reset the laptop which will erased all files that was on the computer. That’s why it’s important to have an external hard drive for your laptop or your PC computer . I hope my laptop mishaps memoir help others . Thanks for reading .
About the Creator
Proactive for positive change.Born in the City of Chicago ,Illinois.
Multi race .Studied in a foreign country .Fluent in several languages .
fascinated by diversity.A Romantic and a dreamer.Interest in healthy living
Excellent work. Looking forward to reading more!