Much to the envy of her best friend, schoolteacher Casey Wright (Sarah Roemer) has a connection to famous movie star Sam Austin (Jon Prescott) through her new job teaching at the school of his young son Jack (Brady Bond). Casey finds her and Sam's lives dramatically connected, however, after she saves Jack from an attempted kidnapping at the school. With the culprit being suspected of being Sam's unstable stalker and the killer of his recently murdered wife, Sam tells Casey that he's planning to take Jack out of school and wants her to become his son's full-time homeschooling teacher.
For Evan Farnsworth (Jason Gedrick), a professor at the exclusive St. Mark's Academy, Christmas is a hard time of year for him since the passing of his wife. Things become even more difficult when he finds himself becoming the supervisor for St. Mark's "Christmas Orphans"--students staying at the academy over Christmas vacation. Among these students is Andrew Breen (Richard Harmon), the son of the wealthy Breen family and a well-known troublemaker. With Evan dealing with his own troubles, it appears that this holiday season will be a tough one for everyone.
While Detective Mackenzie "Mack" Bennett (Emily Alatalo) has proven herself skilled as a woman of the law, she's proven less than stellar when it comes to her dating life....as her partner Reid (Andrew Bushell) and her captain (Lauren Holly)--who also happens to be her mother--are constantly teasing her about. But one night, while at a single's event, blind coincidence has Mackenzie meeting a man named Carson (Franco Lo Presti), whose handsome looks and charming personality quickly win her over.
In the time they've been working together at their real estate development firm, Rebecca Hoffman (Carly Pope) and Chris Coulter (Kristoffer Polaha) have never quite gotten along. So when Rebecca and Chris are selected by their boss to handle an upcoming Christmas party meant to impress a potential client, Rebecca is far from thrilled--but is willing to do so, in the hopes that planning the party might earn her the recently opened senior executive position.
While brand specialist Chelsea Simms (Vanessa Lengies) is good at her job, she feels as though everyone takes advantage of her--particularly after her idea for a Christmas themed dating app is stolen by her work rival Blythe (Julie McNiven) and she has to work with her on building the app's promotional campaign. In addition to problems with her wandering-eyed boyfriend Rod (Taylor Frey) and her roommate Keegan (Katherine Bailess), Chelsea finds respite from her troubles in her friendship with her next-door neighbor, Fisher Dougherty (Evan Williams).
Jessica Winthrop (Torrey DeVitto) has always went above and beyond to make every Christmas special. But after a heinous break-up days before Christmas, Jessica is ready to give up on both relationships and Christmas this year. But after looking over the set of five Christmas cards she was intending to use to send to her boyfriend, Jessica gets an idea: send those cards to the people in her life who have had a great deal of impact.