Maximizing Convenience and Comfort: Key Features for an Airport Taxi Service App

Nowadays many taxi businesses are focusing on providing airport pickup and drop-off services. In case you are one of the entrepreneurs who are looking for effective ways to implement the service in your taxi business, then my wishes!

It’s a great business model which can enhance your business opportunities and revenue streams. To provide the service, a taxi booking mobile app is essential.

The mobile application must have a set of dedicated features for airport pick-up and drop-off services. The range of features from pre-booking and tracking to in-car amenities and payment options can make your service effective and profitable. In this article, we'll take a closer look at some of the key features that make a great airport taxi service app for your business.

Why does Airport Taxi Service Need Specialized Features?

In recent days, almost all taxi businesses have taxi booking applications to enable their customers to book, track, and rate the service. When it comes to airport pickup and drop-off taxi services, the mobile application needs to be included with a few specialized features. Because it’s different from other types of transportation, it requires some unique features to make the experience as comfortable and convenient as possible for the passengers.

Unlike traditional taxi services, airport pickup and drop-off cab services have to prefer elite-level services as its most potential customers are business people and tourists. So, if you’re planning to start such a service you must be ready to invest more to improvise your business infrastructure. It includes fleets, hiring skilled drivers, adopting new fleet management software, advanced taxi booking application, and others.

Especially, for the following reasons your airport taxi booking app must be unique compared to a traditional taxi booking app.

• To list huge varieties of vehicles

You should have multiple kinds of vehicles regarding capacity, comfortability, purposes like black-suite or casual city-ride, and others. So, your app must have the capacity to list them all within itself.

• To handle complicated tariffs

Unlike normal urban transportation, an airport taxi service has unique and complicated fare calculations. It depends on the cab base price, driver charge, waiting charge, fee for in-cab amenities, and others. So, it does not just only depend on the distance traveled. So, your cab booking app needs a unique fare estimation system.

• Pre-scheduling

Airport taxi services are functioning based on the pre-booking basis. That means customers need to book a cab they want at least before certain hours (usually it’s 6 hours). So, the mobile application of airport taxi services needs a unique scheduling and booking workflow.

Like these, most functionalities of airport taxi services are different from a taxi booking app. That’s why you need specialized features for your mobile app. Let’s check the list of essential features for an airport taxi booking app in the next part.

Key Features of an Airport Taxi Service App

To provide a seamless and convenient experience for users when booking and scheduling ride your airport taxi service app should have the following features.

• Booking and scheduling: The ability for users to book and schedule rides in advance.

• Real-time tracking: Users can track the location of their taxis in real-time.

• Fare estimates: Customers can get an estimate of their fare before booking a ride.

• Driver information: The end-users can view the driver's information, including their name, photo, and rating.

• Payment integration: It enables users to pay for their rides directly through the app using various payment methods such as credit/debit cards, mobile wallets, and cash.

• Push notifications: Through this feature, you can send notifications about the status of a ride, such as when the taxi is on its way or when it has arrived to the customers.

• Rating system: Users can rate the driver and provide feedback after their ride, allowing for better accountability and quality control.

• Multi-language support: Through this feature, it supports multiple languages in the app.

• 24/7 support: 24/7 customer service support is provided to assist users with any issues or concerns.

With these features, you can engage your customers potentially and provide high-end service. But these features are common for any airport taxi booking app. To highlight your service for customers, you need to include unique features.

Maximizing Convenience and Comfort with Airport Taxi Service App

Air travel can be stressful and tiring, especially for long flights. So, your potential customers prefer comfort and convincing service to commute. By including some unique features with your airport taxi service app, you can maximize convenience and comfort in your service.

• Flight Tracker - You can integrate your cab booking app with flight tracking and real-time status API from official authorities and resources. By doing these your customers can check their flight timings through your application and plan for the ride easily.

• Easy Scheduling - By using the flight tracking API, you can simplify the cab scheduling process. For instance, your customers can book a cab for airport pick-up by just clicking their flight number/ data. So, they can avoid entering the ride starting time. It helps drivers and customers to avoid unexpected time mismatches.

• Chauffeur Service - To enhance the customer experience and fulfill the expectations of royal customers/ business people you can include a chauffeur booking service alongside a cab service.

• Focus on Specialized Vehicle - In some cases, challenged people are looking for cab service with special care. You can provide such a service to extend your business limitations. By having specialized vehicles you can support such persons by providing a wheelchair facility along with a specialized cab service.

• Corporate Booking - You can provide additional offers and discounts when your customers book bulk cabs. By categorizing booking types as, bulk booking, general booking, and corporate booking you can easily categorize customers and provide personalized services.

By including these features you can reduce the hassle of booking a taxi for airport transportation for your customers.

How to Include Special Features for Your Taxi Service App?

To add special features to your existing taxi booking app you should approach a mobile app development company to discuss the feasibility and move further. You can also create a new mobile app for your business with these features. But it may be costly to craft such an app from scratch. Instead, you can go with a ready-made clone script.

For example, by adopting a customizable Uber clone script you can include these features. But it’s advised to choose a top-rated and experienced mobile app development company to avail of such customized Uber clone solutions. So that the firm can fulfill all your demanded features with the Uber clone script.

To Put It in a Nutshell

In conclusion, by including special and unique features with your airport taxi service app, you can maximize convenience and comfort in your service to engage customers potentially. It can help you to get competitive advantages and core competency in the ride-hailing market. However, when you’re concerned about your budget, a customized Uber clone script is also a great choice that you can consider.