Business Rules That Only Apply to Ibiza

Are you planning to open a new venue in Ibiza? If so, it is crucial to understand the unique business rules that apply to this beautiful island.

Ibiza is not like any other place in the world, and any business that wants to succeed here must adapt to the local way of doing things.

Here are some of the most important business rules that apply to a dining business in Ibiza.

Customers are most of the time late.

In Ibiza, it is common for people to be late for their reservations due to various reasons. For instance, many customers spend their day sailing or relaxing at the beach, enjoying a late lunch and watching the sunset, which can occur as late as 10 pm in Ibiza. They then return to their villas, take a shower, spend time with their friends, and finally head out for dinner, causing many reservations to not arrive at the scheduled time.

Kitchen should be open at least till 1:00 am.

Since people in Ibiza eat dinner late, it is crucial to keep the kitchen open until at least 1:00 am. This will allow you to cater to the late-night diners who are a common sight on the island. For example: Beach club parties or venues like Usuahia, they close at midnight and a lot of the clients like to have a bite before heading to the club so it’s important your kitchen is still running since these kinds of clients use to spend a lot of money in a short period of time.

Always be ready for more guests than the actual reservation.

People in Ibiza are notorious for changing the number of guests in their reservations. They may book a table for four and show up with eight people, so it is essential to be prepared for these situations. These types of customers tend to be good spenders, so it is worth accommodating them whenever possible.

Leave 10% of the venue free for VIP last minute reservations.

It is always a good idea to leave around 10 percent of your dining space unreserved. This is because VIP customers often make last-minute reservations. A lot of the good Ibiza customers do not like to make plans in advance or change their plans last minute and having some space available can be the difference between a successful night and a missed opportunity.

In addition to these rules, it is also important to hire people who know Ibiza and its people and who have been working on the island for several seasons. These individuals can offer invaluable insight and suggestions that can make the difference between success and failure. Listening to their experiences and incorporating their feedback can make the path to success much easier for any business looking to establish itself on the island.

Fátima Hernandez is seasoned professional with over 20 years of experience in Ibiza’s nightlife industry.

Throughout her career, she has worked for some of the top companies on the island, including Amnesia, Lio, the Pacha Group, and the Cipriani Group, in various roles such as artistic manager, director of image and public relations, and general manager. These experiences have given her a deep understanding of the local scene and its needs, as well as the ability to manage diverse teams, coordinate complex events, and deliver exceptional service to high-end clients.

Currently, she is running her own consulting and event planning business, where she provides market research, strategic planning, and brand positioning services to new businesses entering the Ibiza market. She also organizes private events of all kinds, from corporate launches to weddings and personal celebrations, handling all aspects of the production, from concept design to execution. In addition, she offers personalized concierge services to VIP clients, such as transportation, accommodation, reservations, and entertainment.

She is proud to say that her most recent project, Konnected, was a highly successful party that she hosted at the W Hotel last year 2022. It is a testament to her creativity, attention to detail, and ability to deliver memorable experiences.

Her extensive experience, deep knowledge, and passion for the nightlife industry, combined with her strong organizational, communication, and leadership skills, make her a valuable asset to any company that seeks to thrive in Ibiza’s competitive market.

Please visit her website at fatimahernandez.net to learn more about her background and services, and feel free to contact her if you need her services.