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What are 5 Examples of Automated Processes?

Automation may sound futuristic or robotic to some. However, automation solutions can be simple and user-friendly for companies to meet their business requirements.

By Amit AgrawalPublished 2 years ago 6 min read
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Automation technology is used to automate business operations. Business automation can automate nearly all business operations, including hiring, email management, and accounting.

Companies can streamline and optimize their workflows with business process automation system. The ultimate goal is to lessen the need to replace human labor and more technology to enhance the whole process.

Business automation is more than replacing paper and PDFs with dynamic digital data. It also considers the key steps of a company's workflow. It attempts to make them easier, quicker, and less error-prone. Companies can also gain better reporting capabilities and the ability to analyze data over time by integrating these processes into technology platforms. This information informs key business decisions and helps in growth.

Top 5 Examples of Automated Processes

Here are some use cases to help you understand business process automation.

Purchase Orders

Most organizations have a systematic process for purchasing order requests. The purchasing team receives the request form from the requesting team. The request is then reviewed by the approving authority, who rejects it if the information provided is insufficient or budgetary constraints are present. The request is sent back to the team that requested it. Once the purchase order has been approved, copies are made and sent to the supplier and the inventory team.

Employee Onboarding

While hiring employees might seem easy, there are many tasks involved. There are many tasks involved in hiring employees. These include filling out information forms, setting up training sessions, organizing induction sessions, setting up bank account accounts, gathering relevant documents, and assigning mentors.

Applying business process automation to employee onboarding will ensure seamless transitions between tasks while keeping employees informed and giving visibility into the status.

Email Automation

Email automation is a powerful tool that many companies use to answer the question, "How much more can your employees accomplish if you were twice as productive?" Employees are now using automation to manage their daily email inboxes. Instead of manually responding to every message that arrives, they use automated replies to send out some responses and direct all others to the appropriate folders. Companies can automate their employees' inboxes to help them see and respond quickly and efficiently to relevant messages.

Accounting Tasks

Accounting can be a tedious process with many manual steps. Companies can automate some or all of these steps to save time and reduce errors. This will allow employees to spend their valuable time on other tasks.

Consider accounts payable (AP) as an example. PayStream Advisors indicates that automated systems for processing and paying invoices can save time and money for 55% of companies who still handle their accounts payable (AP). A system of "touchless" controls behind the behind-the-scenes reduces errors in data and prevents fraud.

Managing Customer Service Requests

Customer service is the heart of customer experience. It must be perfect. The tasks involved in handling customer queries, such as answering customer emails or messages, sorting them, assigning them customer service representatives, and answering customer questions, can be complicated and multi-layered.

Automation can help you improve and accelerate customer service, much to your employees' delight.

Why Businesses Should Integrate Process Automation Services?

Every day, business owners have many responsibilities. It's constantly changing. There are tools for business process automation (BPA) that will make your life easier. Automation may sound futuristic or robotic to some. However, automation solutions can be simple and user-friendly for companies to meet their business requirements.

Improved Operational Efficiency

Software that automates business processes can bring many operational benefits to organizations. Automated processes can be automated in a largely hands-off way. This means you don't have to monitor each process step.

Business process automation allows for identifying and correcting errors and bottlenecks within workflows. This improves overall process efficiency.

Document Management

With digitized or manual processes, maintaining data and documents can be difficult. Manual data analytics can take time and increase the chance of making mistakes.

Automation makes document management simple and easy by streamlining it. Data organization and retrieval are simplified. Role-based access can protect confidential data. This allows employees to move information seamlessly between processes, which increases employee productivity.

Standardized Workflow

Automation is designed to streamline redundant and complex business processes. Automation can be used to automate manual HR processes, which often require the handling of excessive paperwork. This helps eliminate biases and prejudices in the hiring process, leading to a higher retention rate and inconsistency. Automating the onboarding process helps ensure that candidates who meet pre-set criteria are selected.

Improved Employee Satisfaction and Engagement

Research has shown that employees engaged with their company are 21% more successful than their counterparts. Modern businesses need to focus on employee retention and ensure employee satisfaction. Employees may become dissatisfied with repetitive and tedious business tasks over time.

Improve Efficiency of Task Management

All stakeholders can view and gain visibility into the entire process. Managers don't have to use emails or phone calls to check the status of projects. They can do it with just a few clicks.

Ensuring High Availability

Businesses are becoming more dependent on computers. Online systems manage daily business operations, such as order entry, reservations, and assembly instructions. Shipping orders can also be entered. The business will suffer if the computer is unavailable.

When Businesses Should Integrate Process Automation Services?

There are many reasons to automate your processes. Here are some concrete reasons.

Embrace Digital Transformation

Automating business processes is the first step to building a digital and modern business. It is the implementation of digital operations by a company and its workers. Business process automation is the best way to embrace digital transformation and incorporate it into your company's culture. This automates complex processes using a digital medium like software applications and integration tools. It reduces costs and improves efficiency.

Improving the Quality of Integration

Automation improves integration quality. Robust automation technology uses Artificial Intelligence to analyze real-world operational information to provide continuous feedback to optimize the business. The embedded AI can make workflow and field mapping recommendations and develop smarter API test-case designs. It also helps to identify inefficiencies in the current environment.

Ensuring Availability, Security, and Governance

Businesses and their security can be at risk from integration projects. When more human intervention is required, end users are more likely to make mistakes. Cloud integration is also increasing the demand for compliance and security support.

Most Common Challenges Faced by Businesses During Process Automation

Implementation requires planning and preparation. Because of the human factor, it is difficult to implement.

Before you start an automation project, there are many things to consider. These include evaluating current systems, understanding the benefits and risks associated with automating business processes and assessing your existing systems.

Mismanagement of Technology Overload

Technology adoption isn't slowing down. Automation of a few business processes may be the first step. The IT departments are overwhelmed with many responsibilities. They have to manage cybersecurity and connectivity, handle multiple data quality projects and reconcile legacy technologies.

Apprehensive Mindset

Experts estimate that 45% of decision-makers are concerned about AI and automation. This is due to the fear that automation will replace humans, even though they might not be able to achieve meaningful business outcomes.

This mentality is very similar to the one projected by drivers who fear autonomous cars and are afraid of losing control. Here is the problem. Automating business processes does not mean losing control of your business. Automation is designed to help its creator.

Using a One-Size-Fits-All Solution

When it comes to many types of tech, automation is often used as a blanket term. RPA (robotic process automation), intelligent workflows, execution management, low-code, and no-code applications, and integration platforms exist. Intelligent automation is also powered by process mining.

A one-size-fits-all approach to automation can lead to failure before you even start. Make sure you match the automation technology with the needs.

The Key Takeaway

Automation can be used in many different industries and departments. You can increase productivity and reduce operational costs by using technology to improve your process.

Modern businesses can use business process automation to improve their process efficiency and increase profits. Begin the process automation journey to improve your business processes.

Automation and process simplification can bring about amazing results. Automation can make workflows more efficient and field workers' jobs easier. Business process automation can help organizations remain competitive by making it easier to do the job correctly.

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