Paypal India is Hiring Technical Writer

Job Description:

PayPal is looking for technical writers who can join the technical publication team in Hyderabad. As part of this team, you will be working closely with cross-functional teams and producing high-quality technical documentation for our products.

Responsibilities:

• Produce user-focused documentation to make users easily understand the product functionality
• Develop API documentation, installation, and getting started/onboarding guides to explain customers about the product installation and getting started process
• Develop product walk-through and user-interface content such as field descriptions and tool tips
• Collaborate with cross-functional teams across different locations to understand the documentation requirements
• Conduct interviews with SMEs, research and play around with products to understand the functionality
• Analyze and estimate the work to produce deliverables on time without compromising the quality
• Organize the content for different types of deliverables such as user guide, online help, installation guide, configuration guide, and so on
• Work closely with the localization team to get the content translated into different languages and locales
• Publish the deliverables in different formats such as online help, context sensitive help, and PDFs

Required skills:

• 7-9 years of experience in developing user guides, installation & configuration guides, upgrade guides, release notes, and online help for software products
• Excellent writing skills to describe every piece of the product in detail but maintain conciseness
• Experience in documenting APIs and SDKs
• Experience in developing content for different levels of audience
• Ability to develop content from scratch even without any reference documents
• Ability to work on multiple projects simultaneously
• Experience in authoring and generating documentation deliverables using well-known authoring tools (preference: MadCap Flare)
• Good knowledge of Microsoft Style Guide for Technical Publications
• Understanding of SDLC (Agile methodology) and DDLC
• Possess interpersonal and verbal communication skills
• Ability to manage assignments independently or with less supervision

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What Paypal Says-

Creating an account will allow you to follow the progress of your applications. Our system does have some requirements that will help us process your application, below are some guidelines for creation of your account:

• Provide full legal First Name/Family Name – this is important for us to ensure our future hires have the right system set up.
• Please Capitalize first letter of your First and Last Name.
• Please avoid using fully capitalized text for your First and/or Last Name.
• NOTE: If your name is hyphenated or has multiple capitalization, please use the same format as your government ID.

Our open digital payments platform gives PayPal’s 375 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.