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How Businesses Can Get Their Audience to Engage in Their Sustainability Drive

how businesses can promote sustainability

By Lynda ArbonPublished 3 years ago 4 min read
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As the planet is facing adverse climate conditions, rapidly increasing pollution is making matters worse. If we look at data from around the world, we notice that only 28% of people think businesses are doing their best to protect the environment. Demands in the future may increase and call for radical transparency and increased scrutiny on the topic of global warming.

It is said that companies and businesses will have to look for ways to present their unique sustainability stories and will have to make a cornerstone change, for example, to engage customers with integrated SaaS solution. It is also important that this piece perfectly fits into the entire puzzle to ensure your customers of the value you are adding to the world.

Grasping on to Values

Eda Gurel-Atay, a researcher and also the author of the book "Communicating Sustainability for the Green Economy" strongly believes that for businesses to grow in today's day and age, they need to tap into the values that people hold. Gurel-Atay also explains how businesses cannot change the morals people have but just understand and learn from them to fulfil their needs.

Karen Deignan, a consultant at Salter Baxter, also educates businesses on this topic by suggesting that sharing sustainability stories with their customers gives them a higher chance in the millennial market. She explains that millennials are the most socially aware generation and hence purchase from brands that work on resolving issues they care about. Research by the MSL Group states similar conclusions.

Visual Confirmation

What people require nowadays is concrete proof for everything companies and businesses claim. Therefore, new businesses should ensure that they can provide their customers with the same. The people not only want to see the company or business in question make a change, but they themselves want to be a part of it and see their contribution make a change as well.

This participation from their side gives them the feeling that they themselves are making the right choices to better the world. Since this generation is so influenced by social media, it is a great platform for this. Companies could run online campaigns with filters or some stickers that can help their customers post about their contribution and let other people know.

A Hand in Hand Relationship

Companies and businesses will now have to focus on having an interactive approach to their sustainability stories and communications with their audience. They will have to work with their consumer crowd and take up their ideas or involve them in campaigns as a way to take the business forward as a team, which means completely disregarding the old method of one-way broadcasts.

Therefore, companies and businesses out there will now have to associate with their customers far more than just selling them products. Companies and businesses could also link with their customers by engaging in integrated SaaS solutions, which can make their customers aware of suggested climate actions that need to be taken. From there, they can work together to find a fix.

Talk About the Positives in Global Warming

Working on the language and tone of their methods of communication will be key for businesses right now. Putting their points forward using positive sentences that sound appealing should be preferred over talking about what the company does not do. This will create a positive impact on customers' mind and add value to the information they receive, which will benefit the business.

Making Sustainability the Standard Due to Rise in Global Warming

At this point, sustainability is like an add on to the features and services that companies and businesses provide. In the future, it is likely that sustainability will become a necessity of a product in order to get people to buy it. Therefore, companies and businesses should focus on it as if they don't, people will opt for a greener brand.

The Conclusion

As environmental issues rise, people are looking for brands that are greener and healthier and that work less on promoting themselves, instead focusing on how they are interacting with their customers and then, with the help of their audience, making a significant change in the world. Business and companies hence have to come up with marketing strategies and invest in research more.

As the temperatures on earth rise, people who are aware are shifting towards brands that are greener and more climate and environment friendly, hence causing demand for sustainability in the products the company sells or the company itself. This further causes upcoming brands to ensure that not only their products but also themselves cause little to no harm to the environment.

The Final Verdict on Global Warming

Brands now have started understanding the values people have and working accordingly to ensure they fulfil their needs. Being interactive and having positive language are a few techniques brands of the future are sticking to. Having regular campaigns and taking input from customers is a way of increasing popularity among millennials because they tend to buy from brands they agree with.

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About the Creator

Lynda Arbon

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