Digital Workforce Transformation Solutions that Will Prepare Your Business for the Future of Work

As we move forward into 2021, business leaders are looking for ways to strengthen their organizations' agility and preparedness. The events of 2020 undoubtedly altered the way modern workplaces function. Early on last year, many expected these changes to be temporary. However, today that is not the case.

After, the pandemic the number of employees working remotely jumped from 15% to 50% (1). What is even more interesting is that 74% of employees in a recent survey shared that they would like to continue to work remotely even after restrictions are lifted (2). This has led many companies to develop hybrid workforce strategies to engage employees in both in-office and distributed locations.

The increase in hybrid and fully remote teams calls for global leaders to rethink their business strategies to include a greater focus on the employee experience. HR leaders are also helping organizations find the right digital solutions to help companies thrive in the new business environment.

Four major transformational solutions are helping organizations thrive in today's marketplace and to prepare for the future.

Digitization

The digitization of paperwork, simple processes, and communication can significantly improve workplace productivity for remote or hybrid teams. Digitization can be especially useful when it comes to tasks such as new employee onboarding.

There is a considerable amount of paperwork that new employees must complete when starting a new job. This has traditionally been achieved in person, which has been a barrier for distributed teams. Digitizing the paperwork enables hr teams to streamline this portion of the onboarding process.

The digitization of communication through chat features on digital channels can also improve team efficiency. These tools allow employees to communicate with each other in real-time, enabling collaboration.

AI and Automation

The integration of AI in the workplace has been steadily growing over the past several years. Some of the most popular uses of AI modern businesses are using to enhance workplaces today include,

• HR transformation

Many hr functions can now be automated or handled by AI chatbots. You can use HR technology to automate tasks such as assigning training to different employees. Chatbots can also be used to answer common and frequently asked questions. Chatbots and automation lighten the workload of hr teams and give them more time to provide advisory services to business leaders who are working to develop people-centered business strategies for the workplace.

• AI-enhanced super teams

AI assistants can be programmed to help enhance teams. For example, AI can be used to analyze data and detect patterns for conducting research teams. They can also be used to improve consistency quality and to increase productivity.

Mobile Enablement

To be successful in today's business environment, employees need increased access to pertinent information and resources. Mobile enablement gives employees the ability to find the information they need faster and makes it easier for them to communicate with each other.

For example, mobile enablement allows frontline workers to look up the information they need on new products or services to assist customers better.

Today health and safety protocol also change regularly. Mobile enablement makes it possible for frontline workers to quickly access the compliance training they need on their phones before starting their next shift.

Analytics for Workplace Optimization

One of the benefits of a hybrid workplace is the ability to track and manage employee data. This data can be used to measure engagement, productivity, and general workflow information that can be used to optimize the workplace.

Many organizations are now using analytics to monitor employee patterns, behavior, and stress levels to develop data driven hr strategies to improve employee wellbeing. This information can also be used to assign needed training.

Final Note

Digital transformation and the implementation of new technology will become a critical part of business success in the near future. These transformational solutions will help business leaders streamline processes, improve communication, increase productivity, and better manage their hybrid teams. Learn more about how your organization can prepare for the future of work and watch the webinar replay, Vision 2021.