how to
How tos for the learners and the learned; tips and tricks to help you study effectively, survive your school years, impress your teachers and more.
From Idea to Production in 72 Hours: What Shipping a Support AI Agent Taught Us About Our Own Product
Every support queue tells the same story if you read enough of it. Ours did. We run SpeedyIndex, a link indexing service for SEO teams, and for months our human support was answering variations of the same fifteen questions: how token refunds work, why a report shows "crawled, not indexed", what the day-7 check means. Real people were spending real hours on answers that already existed in our documentation.
By Linda Bjorkvin25 days ago in Education
Managing Long-Term Sickness and Capability Dismissal
One wrong move with a sick employee could cost your business thousands in an employment tribunal claim. Dismissing staff for prolonged absence is not impossible — but the legal pitfalls are significant, and most employers walk straight into them. Here is the exact legal framework you need to handle long-term sickness correctly, stay compliant, and protect your business at every stage.
By myredundancyrights26 days ago in Education
Designing Child-Centered Spaces That Encourage Calm and Engagement
Child-centered environments often function as quiet partners in emotional regulation. Without directing behavior or outcomes, thoughtfully designed spaces can reduce unnecessary sensory demands and make engagement feel more accessible. Calm and participation tend to emerge when environments are readable, balanced, and adaptable — allowing children to orient themselves easily and choose how they interact with the space.
By Dan Woodland27 days ago in Education
How to Manage Underperforming Staff (Without Getting Sued)
One wrong move on a Performance Improvement Plan can cost your business thousands in a constructive dismissal claim. Most employers think they are protected — but standard PIPs fail at tribunal every single day. Here is how to fix your performance management process before a disgruntled employee turns it against you.
By myredundancyrights28 days ago in Education
The Employer's Guide to Gross Misconduct
Most UK employers believe that serious misconduct protects them from tribunal claims. It does not. The process you follow matters as much as what the employee did — and skipping a single step can make a fair dismissal unfair.
By myredundancyrights28 days ago in Education
Were you dismissed on the spot for gross misconduct and told there is nothing you can do?
UK law does not actually permit instant dismissal — even for gross misconduct. Your employer still had to follow a process. If they did not, you may have an unfair dismissal claim regardless of what happened.
By myredundancyrights30 days ago in Education
What HR Cannot Legally Ask You During a Disciplinary Investigation — A Plain-English UK Guide
acing a disciplinary investigation at work is one of the most stressful experiences an employee can go through. You're called into a meeting, often with little notice, and expected to answer questions under pressure. But here's what most employees don't know — HR and investigators have strict legal boundaries on what they can and cannot ask you. And knowing those boundaries could be the difference between protecting your job and inadvertently damaging your own case.
By myredundancyrights30 days ago in Education
When a Classroom Becomes a Future: Andreas Szakacs and a Journey to Understand Education in Somalia
A classroom can look like an ordinary place. A few desks. A blackboard. Books stacked in a corner. Students sitting together, waiting for a lesson to begin.
By Andreas szakacsabout a month ago in Education
Saving A Life, 101
Have you ever truly saved someone's life? They probably brushed it off, didn’t they? — got up and walked away as if nothing happened? Maybe they were even a bit ungrateful, after the fact? Imagine that , an accident which could have easily altered the trajectory of one's entire life — dismissed! They might as well have a ‘do not resuscitate tattoo’ imprint somewhere on their person, no?
By Delusions of Grandeur about a month ago in Education
