How to Fix QuickBooks error code 15242?

Want to eliminate the QuickBooks error code 15242 from its root cause? This error appears on the screen stating “Error 15242: The update did not complete successfully. QuickBooks FCS is damaged or not responding” Or “Error 15242: The payroll update did not complete successfully. QuickBooks FCS is damaged or not responding.” This is basically a QuickBooks update error and can be seen when the user tries to update QuickBooks payroll software. There can be a few factors causing this particular error in QuickBooks. To know more, make sure to read the post till the end. You can also get in touch with our tech support team at 1-888-351-0999 and we will provide you with the best possible support services.

What leads to this error?

The user can experience this issue due to the following factors:

• The user can face this issue if QuickBooks software is installed properly

• Also, if the Intuit QuickBooks file copy service gets damaged

• Or if the QuickBooks FCS service is disabled

• Also, if there is any kind of damage in the company file

• The user could face similar issue in case of unsuccessful update of the payroll

• Another factor can be if the update process ended unsuccessfully.

Factors Triggering QuickBooks Error 15242

QuickBooks payroll update error 15242 emerges on a user’s screen and interrupts their workflow. Its impact may be severe, so knowing why this error occurs becomes crucial. Here are the leading reasons why you might see error 15242 floating on your screen, ruining your system’s updates:

Your system’s FCS, aka File Copy Service, might be unavailable. This service is crucial for QB to initiate and download updates, so users will see glitches if it’s not on. Further, it will attract errors if damaged, distorted, or misfunctioning. Therefore, users need to enable FCS or check its status in their system for resolution.

Your payroll subscription is inactive.

You may not have added the service key, or the one added is invalid.

The program may be unable to verify the digital signature of a file. The digital signature assures identity and compliance with the regulations worldwide. QuickBooks verifies the digital signature of all downloaded files to ensure it’s correct for the program. So, errors might arise when they can’t be read or proven.

The antivirus and firewall programs may be responsible for interfering with or restricting QuickBooks updates as they consider it a threat.

Problems in the Shared Download Drive mapping may cause inaccuracy, leading to QuickBooks payroll error 15242.

A file or component crucial to download QuickBooks payroll updates might have gone missing.

The Windows files might be damaged.

A corrupted company data file in QuickBooks may lead to this error.

Improper QuickBooks installation may cause this error.

Not logging in with administrative rights may trigger the issue.

Sudden system closure due to power failure or other reasons may bring this error.

Incomplete payroll updates may cause QB to act up.

These are the thirteen reasons why users might encounter QB error 15242. The error may have severe consequences, leading to QB users’ chaos and frustration. Addressing these factors on time thus becomes crucial.

Steps to fix the issue

The user can try to perform the steps related to validating the payroll membership to fix the issue. The steps involved in this are as follows:

• The very first step is to open the QuickBooks accounting software

• And then, head to the employees tab

• Once done with that, the user needs to select my payroll service followed by account/billing information

• And then, the QuickBooks payroll account maintenance window will open on the screen

• The next step is to close the window and the finance membership will itself be revalidated by QuickBooks

• And lastly, the user needs to reboot the system

• And this will resolve the issue up to certain extent

See Also: QuickBooks Crashes while Exporting Reports to Excel

The steps discussed above might have helped you in fixing the error perfectly. But if in case you experience this issue even after performing the steps above, then contacting our QuickBooks pro technical support team at 1-888-351-0999 is recommended. Our experts can help you in dealing with the QuickBooks error and eliminate it from the root cause. We are a team of certified QuickBooks professionals who work round the clock in providing immediate support services.