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Course Guide For Professional Scrum Master™ II (PSM II)

Skillier offers PSM II certification, a online course that explores in-depth the critical role of a scrum master and tools to become a better scrum master

By Skillier Published 2 years ago 3 min read

Professional Scrum Master™ II (PSM II)

The 2-day Professional Scrum Master™ II (PSM II) course is an advanced class designed to support Scrum Masters in their professional development. Unlike the Professional Scrum Master (PSM) course which focuses on how to use Scrum, the Scrum framework and the role of the Scrum Master, PSM II is an advanced course which helps students to understand the stances that characterize an effective Scrum Master and servant-leader. The class dives deep into how Scrum Masters serve the Scrum Team, Product Owner, and the organization.


  • 2 Days of Online Virtual Class.
  • PSM II exam fee included.
  • Delivered by a Professional Scrum Trainer.
  • Free Exam Retake.
  • Digital reference materials that will assist continuing the learning journey.

Course Outline

  • What makes an effective Scrum Master
  • How to support the Scrum Team
  • How to support the organization
  • Challenges of middle management
  • Dealing with complexity and impediments
  • Measurement in Scrum
  • Successful product delivery and “Done”
  • Facilitation techniques

The course is for anyone interested in learning a better and faster way to create awesome products, including:

  • Business Analysts
  • Developers
  • Finance and Audit
  • HR Managers
  • IT Professionals
  • Managers
  • Product Owners
  • Project Managers
  • Project Sponsors
  • Scrum Masters
  • Team Leads
  • Testers
  • those who are interested in working with people
  • those who care about their team’s performance
  • those looking for ways to foster collaboration


Step 1: Register for a Professional Scrum Master-II course on Skillier

Step 2: Take the 2-day PSM-II course and get instructed by Professional Scrum Trainers® (PSTs).

Step 3: will send you a link to create login credentials on successful completion of course.

Step 4: Click on the link received from and create your own login credentials.

Step 5: Take the 90 minutes online PSM-II test which comprises 80 multiple choice questions, multiple answers and True/False by using those credentials.

Step 6: Score a minimum of 85% to pass the PSM-II test, after completing the course.

Step 7: After accepting it, you will receive PSM_II Certification from

PSM-II Certification and Training FAQ's

1. What are the benefits of pursuing a Professional Scrum Master-II ?

The PSM II course has been thoughtfully designed to make you an exceptional Scrum Master. You will be equipped with all the tools and techniques to:

  • Make use of your understanding of the most up-to-date Scrum methods and approaches.
  • Learn how to make decisions using Scrum principles.
  • Serve as a servant-leader for Scrum teams.
  • Improve the efficiency of development teams and product owners
  • To help Scrum Teams be more effective, provide a framework.
  • Increase agility by creating an environment that is conducive to Scrum Teams.

2. What are the learning objectives of the Professional Scrum Master-II course?

At the end of the training course, you should be able to learn the following:

  • What makes a good Scrum Master?
  • What can you do to help the Scrum tea
  • What can you do to help the organisation
  • Middle management’s challenges
  • Managing complexity and roadblocks
  • Scrum’s measurement
  • Product delivery success and “Done” facilitation techniques
  • How to use the Scrum Values and Principles to make decisions.
  • Scrum Masters can use these Servant Leadership Tips and Techniques to operate with a larger organisation.

3. What are the main topics that are covered in PSM-II training ?

The main topics that are covered in the PSM-II training are as follows:

  • Effects on the organization of a successful Scrum Master
  • Dealing with complexity and servant leadership
  • Dealing with team conflict
  • Removing impediments
  • Facilitation techniques
  • The Importance of a “Done” Increment
  • The Sprint Goal
  • Refresh the purpose of the Scrum Events
  • The role of management in Scrum
  • Successful product delivery
  • Measurement in Scrum
  • How to support the Product Owner
  • Understanding the challenges of middle management
  • Scrum Master as a change agent

4. What is Professional Scrum Master?

Professional Scrum Master™ (PSM) is an abbreviation for the job function of a facilitator for an agile development team. The Scrum Methodology is based on key ideas that allow a team to self-organize and respond swiftly to tasks and situations. A PSM (Professional Scrum Master™) serves as a servant leader and facilitator for a Scrum team, integrating Scrum best practises, tools, and skillsets to ensure success.

5. What do a Professional Scrum Master do?

A Professional Scrum Master is tasked with managing processes while adhering to the Scrum values and principles. A PSM’s responsibilities include:

  • At the end of the daily scrum, assisting his or her team in coming to an agreement
  • Assisting the team in determining what can be accomplished in a given time frame
  • It is his or her obligation to remove roadblocks to his or her team’s growth.
  • The Scrum Master ensures that the team does not overcommit while still achieving its full potential.


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