Zonka Feedback
Bio
Customer Feedback and Employee Feedback Survey App. Create and customize stunning surveys and feedback forms and take feedback on multiple channels - Kiosks, iPads, Android Tablets, Smartphones, Emails, SMS, Website, QR Code and more.
Stories (3/0)
52 Customer Satisfaction Quotes to inspire you to start measuring CSAT now
Customer Satisfaction helps not only to retain the existing customers, but also attracts more customers through a good word of mouth in the market. This ultimately results into increased sales and high profits. Therefore, the primary common organizational objective of delivering a great service to the customers and providing them maximum satisfaction must be across the whole organization for everybody be it employees, teams or the top management.
By Zonka Feedback3 years ago in Journal
Advantages of Customer Feedback Software for Retail Industry
In today's world, success of a retail business revolves around these questions: Are the products which customers are looking for available at your retail store? Is your retail staff supportive and welcoming for the customers? Are your prices competitive in the market? Are your return and exchange policies fair and helpful for the customers?
By Zonka Feedback4 years ago in Journal
6 Ways to Collect Feedback on your Website
Do you want to know why your visitors abandon your website? Do you know if your customers are happy with your website or not? What is the best way to know their views? Analyzing your website will help you understand what is lacking. Will that be sufficient? No, the best way to gather Customer Feedback is by directly asking them and ensuring you encourage different practices to collect feedback on your website.
By Zonka Feedback4 years ago in Journal
