Payroll Software is an application that allows users to track, manage and organize payments of employees in an organization. Payroll software helps an organization to integrate all the activities conducted by the payroll team in one place to ensure the process is smooth and efficient.
Email marketing platform is the act of sending messages to a group of people using email format. It helps marketers to send a commercial message via emails to a potential or current customer. Email marketing can be send to advertisements, request business, or solicit sales or donations. Email marketing software helps send email messages to enhance merchant’s relationship with current or previous customers, promoting customer loyalty and business transactions, convincing current customers and acquiring new customers to make purchase, etc. Key objectives of email marketing are to build loyalty and trust and increase brand awareness.
Live Chat is a proprietary software that provides online customer service such as online chat, help desk software, and web analytics capabilities. LiveChat is built with the use of multiple technologies including JavaScript, Node.js, MySQL, ElasticSearch, C++ and Erlang. It is a single point of contact to manage all customer service and online sales activities which are usually provided by using different channels and multiple tools. Live chat software constitutes two main factors – Website chat widget and Agent application.
Business Intelligence Software is designed for the purpose of transforming raw data into actionable insights. A business intelligence software stores, cleans, analyses and presents data in a visual or graphical representation so the intel or story behind the data becomes clear. This helps stakeholders make more effective decisions quickly. Most of the business intelligence software tools store data on the cloud. As BI software tools handle huge volumes of data and can provide analysis and results in a quick manner, many organizations have invested in at least one application for their teams or organizations.
Product lifecycle management (PLM) software helps users manage data throughout the product development lifecycle—including creation, servicing, and scrapping. PLM software enables companies to boost productivity, bolster collaboration, increase quality, enhance creativity, and minimize time-to-market. This software integrates business systems, data, documents, and people that deal with product creation. With PLM software, users can systematically track the development of products.
Help desk software is a ticketing system for internal staff to organize and respond to customer inquiries. The inquiries are presented through multiple channels such as email, phone, or social media. The platform enables the support agent to track, prioritize, and solve customer support tickets. Help desk software includes additional self-service, social customer service integrations and live chat software modules for better customer service experience. It is designed to provide information and support for the company’s various products or services to a customer. Help desk platform provides a glance into customer engagement across all communication channels.
A performance management system is a system that helps an organization set clear and achievable goals for its employees based on the strategic goals of the organization. It enables HR personnel and managers to manage, track, evaluate and motivate the performance of employees effectively and efficiently. The best performance management system drives the employees to take responsibility and accountability of their goals and achieve them. It also helps HR manage the reward system for employees. It helps in the planning, assessment, implementation and review of all activities and tasks conducted by employees.
ETL Software leverages extraction, transform and load methods to convert raw data into useful information. ETL is a method of blending information that corresponds to the extraction, transformation, load that has been used from different sources to integrate data. It is also used for building a database system. Extracted data is described as the process of collecting data through symmetric or asymmetric channels.