Marketing Specialist at Vsight: Remote Help and Maintenance with Augmented Reality.
MRO Industry Investing in Augmented Reality
Maintenance, repair, and overhaul (MRO) are among the most critical areas of various industries. These comprise the set of operations and activities associated with the physical maintenance and repair of a system or machinery that is an important key for the whole manufacturing process. The MRO sector in recent years has shown that it has undergone important changes that have significantly influenced the various industries, noting once again the importance of the processes contained in this term. In addition, with the highlighting of the development of the MRO, we also had the challenges that came in parallel with this development.
AR- Remote Support, keeping people connected during COVID-19
It is quite clear that now the Covid-19 pandemic, in addition to a health and humanitarian crisis, has brought as well a quite challenging era for businesses operating in various fields. Companies are facing serious consequences that this pandemic has caused, in most cases even bankruptcy. Every day, company executives face the challenge of finding a balance for the operation of the businesses they own and planning scenarios for potential risks that could lead to many more issues. We can see that nowadays planning strategies to deal with this pandemic that has affected the whole world has become the main goal of many companies in order to ensure their continuity in the market.
Augmented Reality as a Game-Changer for Insurance Sector
These days we are realizing that Augmented Reality (AR) is causing a wave of transformation for businesses operating in different industries. Given the fact that all these businesses are experiencing a lot of challenges recently, including the pandemic that has changed the world, the embracement of this technology is emerging as quite necessary. Various companies are aiming to improve the entire flow of various processes efficiently by reducing the costs and improving the return on investment through the maximum adoption and utilization of this technology.
Augmented Reality in Maritime Industry Operations
Augmented reality (AR) technology is becoming one of the main digital tools of Industry 4.0. The development of this technology has brought its implementation in various fields, including here the maritime industry. The maritime industry is currently facing a wide range of challenges arising from numerous changes and the need for greater sustainability. Augmented Reality is showing great opportunities to help this industry, especially in maintenance, remote assistance, inspections, and training purposes. The potential shown by the applications of augmented reality has made its adoption by the maritime sector to have great development. The ability of this technology has begun to revolutionize this industry by pushing it towards the digitalization of operational processes and enabling the full engagement of the workforce.
The COVID-19 field service challenge: ensuring business continuity with AR- Remote Assistance
Nowadays, the COVID-19 outbreak, in addition to its terrible cost in human life, is creating lots of challenges for the continuity of all businesses around the world. The current pandemic situation is incurring for businesses direct costs that are mostly related to the losses of output caused by reductions in productivity or in the available workforce. Already this new reality is made of complexity, uncertainty, and opportunities. What businesses need to do is adapt to this new reality and to become flexible and agile in embracing new and innovative technologies. One of these technologies is Augmented Reality, which day by day is demonstrating its potential to bring connectivity to another level while the whole world is confined within the borders of remote working. Numerous restrictions on individuals and businesses are resulting in a large adoption of Augmented Reality and what this technology offers. The pandemic has increased use cases, including Remote Assistance and Training because employees are less willing to be in close contact with each other.
HOW CAN AR TRANSFORM THE WIND ENERGY INDUSTRY?
Nowadays the Wind Energy Industry is boosting industrial competitiveness by attracting many investments. Day by day this sector is constantly growing since wind energy is zero-carbon, produced sustainably, and consumes negligible amounts of water. Wind Energy already is a key part of the industrial base that brings direct benefits to economic development. Companies operating in this sector are contributing to the energy transformation while providing energy costs at affordable levels. These companies together with the rapid growth are facing many challenges and at the same time are aiming to reduce them by adopting new and innovative solutions for better service. Augmented Reality as a sophisticated and cost-saving solution is being utilized by the wind energy sector, and consequently, its business applications are expanding and the demand for its utilization is increasing. Given that wind energy is one of the most important sources of renewable energy, in recent years it is growing as a sector, but what is challenging is that wind farm projects are becoming more and more complex and experienced staff is in short supply.
HOW TO UTILIZE AUGMENTED REALITY IN THE OIL & GAS SECTOR
The oil and gas industry is one of the largest sectors in the world, generating millions of revenue annually. With rising global demand as well as numerous economic problems, the oil and gas industry is facing the challenge of reducing costs, optimizing the performance of its industrial base assets and improving working conditions. Augmented Reality (AR) is being utilized as an innovative technology that provides solutions for optimizing production systems and environmental utilities on currently operating sites. AR is a technology that superimposes computer-generated data such as text, image, or video onto the real-world environment. The implementation of AR technology in the oil and gas sector has proven to companies and their employees that it is a smart asset to invest in. More and more companies are realizing the extensive variety of benefits that AR technology offers.
BRIDGING THE SKILLS GAP IN FIELD SERVICE
The skills gap is one of the major issues that many field service companies are facing nowadays. The skill gap in field service is defined as a lack of fundamental knowledge of employees and has huge importance for work efficiency and operational processes. This gap leads to revenue losses and makes it difficult for companies to meet their desired goals. Besides the lack of education, the skills gap might also be associated with a lack of basic communication skills between field workers. The skills gap poses a big problem, and companies operating mostly in field service are on the frontlines of this battle for minimization of it. In these circumstances, companies are trying to adopt new ways to facilitate the hiring, training, and retraining the skilled workforce.
INCREASE FIRST-TIME FIX RATE WITH AR
Every business aims to have a high first-time fix rate, that consists in avoiding multiple site visits and the additional costs that go along with that— the lack of knowledge in the field and interruptions of operational processes. The low degree of first-time fix rates is being caused by various factors that are intended to be combated by businesses while adopting new technologies such as Augmented Reality.
WHY DO ENTERPRISES NEED AUGMENTED REALITY BASED REMOTE SUPPORT?
Augmented Reality (AR) nowadays is having a great impact in a variety of industries and in the way enterprises are operating. By helping field workers to complete their tasks faster and more efficiently, enabling them to connect with a contact centre expert, augmented reality technology is being highly valued and implemented by many businesses that operate in various fields. AR embraces reality and adds 3D special effects and features to it, that come from the digital side. In a highly innovative and competitive environment like the one where different enterprises operate, the journey of implementing AR remote support seems to be developing rapidly. All this implementing/adopting process has its own importance and values towards delivering qualitative solutions for different issues. By integrating AR-based remote support enterprises are having a lot of benefits. This collaboration at a real-time provided by AR increases productivity and improves accuracy. By enabling remote communication of experts to field workers provides faster process completion. This AR remote support maximizes the machine’s uptime time and provides finding the fastest and most efficient solution for certain issues. One of the distinguishing features of this AR-based remote assistance is that it distributes knowledge across borders in record time, and by that, we have a reduction on time and expenditures for site visits. These benefits will open a whole new path especially for manufacturing enterprises by making it able to save a lot of time and reduce plenty of costs.