Have you noticed the influx of small businesses? There is a surge in entrepreneurship and small businesses, creating opportunities from people of all ages. Components that have contributed to this surge includes the internet’s innovation. It is now easier for entrepreneurs to start small from the comfort of their home. There are still costs involved, however, the investments needed years ago have decreased as technology has increased.
Companies large and small have special representatives that handle customer complaints. Within these departments, customers are able to advise on their issues in order to have them investigated and possibly corrected. Customers also turn to social media to voice their complaints and are catered to by these representatives. This is done because with any business, mistakes happen and by these companies going through the motions of listening to their customers, they are showing how much they value their customers’ business. These attempts show the integrity of the company both by their giving a response to these complaints along with their finding ways to fix the issue by offering specials or a refund.