Debjani Goswami
Bio
A senior writer at Qualitest, the world's #1 independent software testing company, I write about software testing and quality assurance techniques and tools and various other aspects related to the role QA for the best software quality.
Stories (2/0)
What Are the Six Steps Involved in Enterprise DevOps Transformation?
IT is always evolving and pushing businesses and markets to grow with it faster than ever before. For any organization, keeping up with this change is a challenge and necessity for survival. At this point, it is even safe to say that the IT infrastructure and agility is what mainly drives a business' fate in today's market, either to success or failure. While small scale new businesses can adapt to these changes faster and easier, it is a serious challenge to big, established companies.
By Debjani Goswami3 years ago in Journal
The Role of AI in Shaping the Future of Digital Banking
As banking and financial services are getting commoditized, customer satisfaction plays a significant role in determining a financial organization's success. With the emergence of digital banking services by neobanks, banking customers' expectations have risen manifold, forcing incumbent banks to digitize their service offerings at scale. It is difficult to manage today's customers, who are far less tolerant and expect instant problem resolutions and precise communication. However, AI-powered banking solutions have solved many of these challenges.
By Debjani Goswami4 years ago in 01
