Botomation
Bio
Botomation is the application of AI and intelligent automation technologies that empower organizations to transform customer service to provide near human or superior interaction experience. Visit our website https://botomation.ai/
Stories (5/0)
Natural Language Processing: How this innovative technology is mimicking human level of intelligence in understanding human languages
Tracing back to the early stage of human race where only hand gestures were used to communicate, we have come a long way where we now interact with computers, almost every day. Thanks to the significant rise of AI and ML technologies that help facilitate a seamless interaction between a human being and a machine.
By Botomation3 years ago in 01
Intelligent ways how automation can redesign traditional IT service desk: A Guide
Higher user expectations. Increased responsibility. Staying abreast of the latest technology but within the budget. Limited resources to offer cost-effective solutions. Wrestle with loads of daily requests.
By Botomation3 years ago in Journal
Empower your employees through Tryvium Desk
All you Need to know and how we can help you build it. We are fighting battles everyday, trying to develop the business, beat the competition and sometimes even trying to survive. If your technology is not supporting your business and your customer needs, then you are on the backfoot.
By Botomation4 years ago in Journal
How cognitive chatbots provide supreme customer experience and transform service desk interactions
Now, AI is taking a centre stage in creating customer experience strategies. By leveraging cognitive technologies, organizations can gain insights from various touchpoints to improve customer interactions and make a valuable business decision, in addition, get insights on customer buying behaviour’s and preferences in real-time.
By Botomation4 years ago in Journal
Leveraging Digital Engagement to Modernize the Customer Experience
Going beyond 2020, it is possible to extend digital engagement capabilities to contact centers with robotic technologies like AI (Artificial Intelligence), ML (machine learning), biometrics and RPA (robotic process automation).
By Botomation4 years ago in Journal
