Babak Shahbaz
Stories (3/0)
Top 5 reasons for focusing on customer care
Almost any company will say that they focus on good customer service - which is probably not true. But you will not make a company admit that they do not really care, cause that would be a pretty controversial statement. So why are companies not doing even more to ensure happy customers and go the extra mile? Maybe due to a lack of ressources or maybe because firms do not recognize the great value that happy customers can entail. Hence, in this article, some of the pros will be outlined. Hopefully it will inspire you to implement it as part of your business strategy.
By Babak Shahbaz3 years ago in Journal
Babak Shahbaz: The Importance of Satisfied Customers
Most people know that customer satisfaction is important. However, it is the few that realise just how much it means. It also varies how big of an emphasis companies choose to put on it. You will probably rarely hear a company say that do not value customer satisfaction at all. But there is still a big differenence between the companies where customer satisfaction is part of their core DNA to those where it is just something that is pronounced on the surface.
By Babak Shahbaz3 years ago in Journal
Corona have an impact on most areas
This March marks a month where we have lived with corona for a year. This calls for a status. We ask the question: How has it actually gone since Denmark closed down on 11 March 2020? Nonetheless in the rest of the world. It is undeniable that a high number of industries have been largely affected by the situation.
By Babak Shahbaz3 years ago in Journal