Why is orbilogin.com not working and how to fix it?

For an incredible internet experience with no connectivity issues, users around the globe are shifting to mesh Wifi systems. The best choice over a pair of traditional routers and extenders. Among the other mesh networking systems, the NETGEAR Orbi has gained quite a reputation to be the best. Setting up this WiFi system is very much easy, you can either use the mobile app or a web setup wizard. Rest, the user-friendly wizard will guide you to configure this mesh system with your modem.

Although, a few users face difficulty with the first-time setup of the Orbi system using its web setup wizard. Most reports suggest that the users get an error on the browser stating that orbilogin.com not working. This usually happens when the device that you're using is not connected to the router's network, but some other factors can cause this issue too. In this guide, you'll learn about the causes and the tips that you can use to fix this problem. So, let's get started!

Why is orbilogin.com not working on my device?

As explained above, the main reason is that your device isn't linked to the router's network. But that's not the only reason, there are others too which are described below:

• The router isn't completely on to proceed with the setup.
• Your device's browser is serving you with the older version of the setup wizard page.
• The router is unable to process your request page.
• Your device's security software is blocking you to access the page.

Now you know about the causes, let's continue with the troubleshooting tips.

How to fix the Orbilogin.com not working issue?

These troubleshooting tips are from the expert's table and should be followed to the letter.

Check your connection

The first course of action is to confirm the device's connection to the router. There are two methods, you can link your device to the router. Either you can use the wired connection or wireless.

• Wired: Use the Ethernet wire to link your computer or laptop straight to the router.
• Wireless: Use the WiFi information printed on the router's label to connect to its wireless network.

Once the connection is completed, try to open the Orbi router login page to set up your Orbi system. If this didn't work, you may move on to the next tip.

Reboot the router

As mentioned in the previous section, your router hasn't turned on properly. Usually, it's recommended to wait till the front or top LED turns solid white before you start setting up this mesh system. If the Orbi is blinking white, then you must wait till it turns solid to perform a clean setup.

Clear the browser

Browsers tend to keep user history and cookies to serve users the better way they can. And doing so, sometimes these browsers show the previous version of the page that you access earlier. In this case, if you've visited the orbilogin.com page before rebooting the router, then the browser would save the previous version of the page.

Once you've rebooted the router, and tried to head to orbilogin.com, it'll show you the previous page again. So, in such a case, it's recommended to clear the browser's cookies, and cache.

Use a different browser

If the previous tip didn't work out, you should try using a different browser. There are chances that your current browser isn't capable of processing the request website content, that's it's giving you orbilogin.net not working error.

There are plenty of web browsers out there and you must have more than one browser on your device. So, you must give it a try and if it didn't work, use the next tip.

Use the IP address

Just like any other smart gadget, these Orbi units have their IP addresses that can be used in place of the URL. There are only two IP addresses that an Orbi router can use, 192.168.1.1 or 10.0.0.1 depending on the networking setup.

If you've connected the Orbi router straight into a modem, then it will use 192.168.1.1. On the other hand, if you've connected the Orbi router to another router, then its IP address will change to 10.0.0.1.

So, you can either try both of the IP addresses one after another to see which one belongs to the Orbi or check your device's IP address to get the initials of the Orbi IP. If your device's IP starts with 192.168.1.XX, then the Orbi's IP is 192.168.1.1 otherwise, it would be 10.0.0.1.

Disable security software

If you're still reading, then it means the problem hasn't been resolved yet. In such a case, it's advised to disable the security software on your device for a short time. Sometimes, security software doesn't let the user open any untrusted or new website.

Since orbilogin.com is a local website without any SSL certificate, it would appear as an untrusted website address to any security software. Therefore, you should disable your securities and try again.

If that didn't work, then probably your first attempt to set up the Orbi must have caused some technical issues to the unit. You must follow the ultimate tip mentioned next.

Hard reset

Since this was your first time setting up the Orbi system, then there is nothing to be worried about losing any personalized settings. So, go on and restore your Orbi router and satellite to their original settings.

All you need to do is push down the reset button on the Orbi units using a paper clip till the power LED blinks orange. That's all it takes to reset these units to their default state.

Once done, you should wait till the power light turns green and the top or front light on the router turns solid white. Then start over with the configuration phase with the modem.

Wrapping up

Orbi systems are quite easy to troubleshoot, also there are more than one solutions to solve any Orbi-related problems, which is quite convenient. In case, you want to share your experience about the Orbi or some of your own methods of resolving the issue, feel free to post at our online community.