Why Is My Orbi Satellite Not Syncing | What Are the Steps To Fix

The Orbi Satellites are devices that cannot be originally called the router. They are used to supplement the network speed, strength, coverage for the Wi-Fi network from the router. You can call it the network booster or the Wi-Fi extender for the best understanding.

When you are using it, you will see that the Orbi satellite Not Syncing. This is an issue which you can face due to many possible reasons. Do not panic as with the help of some you will be able to resolve the issue.

The system of the Orbi is such that you have to have satellites as well along with the routers so that it can extend the area coverage of the Wi-Fi network through it. They are also going to make sure that you have a faster speed with better processing and a lot more.

The Orbi satellites need to be synced with the Orbi router in order for it to work. If the satellite is not syncing for you, then here is how you will be able to get it fixed. There are some steps that you would have to follow. In order to resolve this issue.

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Troubleshooting steps for the Orbi satellite not syncing:

Check the Compatibility:

Well, first things first and you must know that not all the Orbi satellites are compatible with the Orbi routers. Just because you have a router and a satellite from Orbi, if they are meant to make a connection then there is going to be no connection. If there is no connection, then it means that they cannot be synced together.

So, make sure that are checking the compatibility, and are using the only satellites with the Orbi router that are compatible with those satellites in order to make it work in the right manner. So make sure that you are checking compatibility before everything else.

Set it Up in the Right Manner:

One other thing that can possibly cause this issue is when you are syncing up the satellite with the router, you might not be setting it properly. What you need to make sure is that both the satellite and the Orbi router are connected with each other with the help of ethernet cables or wirelessly.

Make sure that you are pressing the sync button simultaneously on both devices in order to make it work.

If you are trying to connect the satellite wirelessly, you need to make sure that it is in close proximity to the original router that you might have been using. This is going to make sure that they are being able to connect properly and then install the satellite at the place you actually intended to.

Reset the Orbi Satellite:

One of the other things that you can do in order to make it work is to reset the heat. There is also the possibility that your Orbi satellite might be connected to some other router which can be the reason behind the syncing trouble that you have been getting.

You need to make sure that you are pressing the reset button for 5-10 seconds until the Power LED on your satellite is going to pulse a white light. This also means that the Orbi satellite has been reset to the default settings and after that, you will be able to ensure that it will sync perfectly with the router.

If you see that the light has been turned blue, then it means that the process of syncing has been successful. Now you can enjoy the seamless service. If you see the Magenta light ring, then you can see that the connection has not been successful.

In that case, you need to make sure that you get in touch without experts at Orbi Helpline (USA/CA: +1-855-869-7373). They will provide you with the best steps and solutions to resolve this issue.