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How to fix Alexa Red Ring issues

Step by step guide to solve Alexa/Echo devices Red Ring of death

By ShijuPublished 3 years ago 4 min read
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Image credit: diversey

Alexa is one of the best digital gadgets with artificial intelligence from Amazon. Hearing the voice commands from the person and quickly identifying the requirement, the output can listen as the voice within seconds, which makes Alexa unique in this segment.

There are thousands of built-in skills available in Alexa and can train you as a digital friend.

Automating your home lights and controlling with Alexa is smoothly executed. You can experience Alexa or Echo devices spending a couple of dollars. Alexa is making our life easier and voice commands can be understood by Alexa’s voice recognition engine.

Think of this Digital companion getting stuck and how this will feel to you. So you have to understand basic things before troubleshooting the gadgets.

So in this guide, we are going to explain How to fix Alexa red ring.

The light indication is also a unique feature of Alexa devices. So errors are also expressed through different lights only.

Normally Alexa shows blue light on the top of the device. After your voice command, it will start swirling.

So identifying the colors and their meaning is a little bit tricky.

If it has a pulse violet color ring, then it will be WiFi setup issues. Likewise flashing purple color after ending conversation indicates don not mode is active.

What about the red ring on top of the Alexa?

Yes, it means Alexa is in trouble, and you also for sure.

Here are the steps to fix the Alexa Red Ring Error.

Let's see How this red light is occurring?

There are 2 reasons behind this sudden red ring death for Alexa devices.

Normally it is indicating that Alexa is having issues while listening the voice right now. Mainly we can see the problem will be with the microphone or can be an issue with your wifi connectivity.

How to Fix the Red Ring problem of Alexa?

This article will guide you to troubleshoot properly red ring errors from Alexa. So you need to follow every step to complete the troubleshooting of Alexa.

You may think: How do I fix Alexa's red ring? We are here to help you with updated information.

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Step1

Troubleshoot the microphone of Alexa.

Sometimes the Alexa is having its microphone disabled and you can enable it with the simple press of a button.

How to enable Alexa microphone?

  • Make sure your Amazon Alexa is connected properly.
  • Keep your device turned on, and check the microphone button is also flashing red on the top of the device.
  • The red light is the indication of someone accidentally or purposefully pressed the mute button.
  • Now, just press the mic button once.
  • Wait for a movement and check if the red light on the mic vanishes.
  • Once the red light from the mic button disappears, your device is working fine.

Step 2

Check the internet connection

You can check your internet connection via other devices like laptop or mobile. If the internet works perfectly. Then place Alexa or Echo devices near to your WiFi router to identify the Alexa or Echo is not unreachable to Wifi transmissions.

It is important to make the device discoverable to Wifi transmissions. Sometimes the interrupted connection will make Alexa non-responding. So place the Alexa near to the WiFi.

Step 3

After checking the Mute button and the internet still have the red ring issue on Alexa, then we have to move to the advanced step. That is resetting the Alexa device. The resetting steps are given below.

  • Plugin the Alexa echo device and search a tiny hole on the top of it. This hole will help you to reset the device. You can put a tiny paper clip or needle to press the internal reset button.
  • Hold the button until the red color of the ring on the top of the Alexa turns orange. The orange color of the ring will say that the factory reset has been accepted and is under process.
  • The orange light that occurred during the factory reset will automatically turn on and off.

After this, you can connect to WiFi and work normally.

Step 4

Even after resetting the Alexa or Echo, still facing error, this will very rarely occur. You can now update your firmware. If you do not update your firmware timely you will face these types of errors.

How to upgrade your Alexa firmware to the latest one?

  • Open the Alexa app on your device.
  • Open the app’s main menu and get setting options.
  • In the setting option, select the device option>about section.
  • Choose the software version option in the list.
  • Wait for searching for the latest firmware.

Conclusion

I think this article has helped you to solve the red ring issue with the Alexa or Echo devices. If you like my tips please feel free to share this article.

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Shiju

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