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Five ways that automated billing can help you grow your SaaS company

Are you still compiling your SaaS billing procedure manually? Are you sick and weary of the problems brought on by manual billing? Manual billing procedures are not only prone to mistakes, but they can also obstruct your scaling procedures, particularly when working with intricate pricing models.

By Brian MoosePublished 10 months ago 7 min read
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Are you still compiling your SaaS billing procedure manually? Are you sick and weary of the problems brought on by manual billing? Manual billing procedures are not only prone to mistakes, but they can also obstruct your scaling procedures, particularly when working with intricate pricing models. Automating your billing process is crucial if you want to position your subscription business for expansion. Since human billing's problems are gone, you can concentrate on growing your company and improving cash flow with the help of an automated billing system. You can monitor cash flows, spot fresh opportunities, and foresee potential issues with the aid of an automated system.

Your consumers will benefit from simplicity and flexibility thanks to the subscription billing model because they can use your services without having to shell out a significant signup cost. The recurring income model also enhances the way your clients do business with you.

Aside from improving client satisfaction, switching to an automated recurring billing model has several additional benefits for your company, including:

  • Consistent revenues
  • Increased return on investment in client acquisition
  • Stronger ties with customers
  • Improved client loyalty
  • Possibilities for cross-selling or upselling

The amount of back-office work grows as your company expands and grows. You have more accounts and projects to manage in addition to handling more invoices. Because of the rise in administrative responsibilities, productivity may suffer. The collection procedure is automated by using recurring billing software, which also provides consistent cash flows. Additionally, it's simply the beginning of a process that will streamline all associated financial tasks, such as revenue recognition, stopping revenue leakage, and much more.

What Justifies Billing Automation?

You may easily experiment with new pricing and revenue models and adjust operational procedures thanks to billing automation. It's more crucial than ever to be able to quickly adjust your pricing and service models to ensure that your company is still generating revenue in these uncharted times.

Businesses need to respond to changes and adapt rapidly in difficult circumstances, COVID-19 has demonstrated, if they want to maintain corporate growth. Having an automatic billing system enables you to immediately adjust to changes in company conditions as well as abrupt increases in transaction volumes. It is simpler to manage changes in transaction volumes and grow operations when using an automated API first billing solution.

What business procedures does billing automation streamline?

With automated recurring billing, it's simpler to test new business concepts that spur growth and could eventually result in business scalability. The following are some ways that an automated billing system might streamline your business operations.

1. Enhanced Precision and Effectiveness

Automated billing systems prevent problems associated with manual data entry, such as inaccurate credit card information, wrong information input, etc., by eliminating the need for human data entry.

As most systems are automated, recurring automatic billing improves corporate efficiency and lowers operating expenses. You may set up high-volume recurring billing at a fixed rate, automate invoice generation, charge credit cards on a regular basis, and promptly issue refunds with flexible billing software. By adopting a pattern for billing that is predictable and regular, you may win your consumers' trust. Additionally, it streamlines your billing processes and frees up your time to concentrate on other areas of your company.

2. Churn and Dunning Management

You no longer need to manually charge customers at the end of each billing cycle when using automated billing solutions. Recurring billing automates the collection of Monthly Recurring Revenue (MRR), hence lowering churn rates.

Not all credit card errors are the result of insufficient funds. There are several causes, including expired cards, credit card limitations being reached, frozen credit card accounts due to suspicious activity, etc. Automated billing setup is crucial since sometimes your consumers may not even be aware that their credit card isn't functioning. You can automatically bill clients with an automated billing system.

  • Notify clients about credit card expirations
  • Offer a variety of payment options
  • Invoices may be resented if payments are late.

Tracking down late payments may be a huge pain and expensive if your invoicing systems are not automated. As your company grows and adds more clients, tracking becomes much harder. Automating late payment reminders not only gives you a professional appearance, but it also prevents customer churn in the unlikely event that the clients just forgot to pay the bill in a timely manner.

3. Introduce new items or deals more quickly

Automated billing works well for SaaS companies that are ready to expand and scale. A strong SaaS billing solution evolves and scales with you as you do, making it easy for you to introduce new goods or marketing initiatives. As your company grows, you add new product and service offerings, which calls for experimenting with a new pricing plan. An automated billing system is helpful in this situation since it makes the transfer easy.

Automated billing platforms' adaptability helps firms who are expanding and often expanding their product offerings. An automated invoicing system can also be readily configured to include promotional offers or discounts. This shortens the time spent on back-end tasks and facilitates the launch of new goods and services.

The ideal billing platform will grow with you and be able to manage the elevated volume and complexity that come along with expanding your organization. Your billing system should be ready to process high quantities of transactions in numerous currencies, languages, and tax calculations based on the countries you transact in as your business develops and you gain a worldwide customer base.

4. Automatic Recognizing Revenue

Customers pay up front for services that will be provided over time in a SaaS business model. Because clients could be billed a month or a year in advance, SaaS revenue recognition becomes more challenging. Recognizing the profit as soon as the funds arrive in your account could seem natural. A consumer may, however, decide to upgrade or cancel their upfront paid subscription in the middle of a month. Therefore, until the service has been rendered, the cash should be viewed as a liability rather than as revenue. As a result, it's critical to set up a system to accurately report the funds and services you've previously received.

If you don't have an automated system to account for revenue recognition and develop an audit procedure to streamline payments, fees, and conform to AS606 accounting requirements, these duties get more difficult as you scale and grow. Multiple billing models can be managed with ease and real-time updates for discounts, usage, upgrades, cancellations, etc. are provided by automating revenue recognition. A flexible billing system eliminates the complicated process, cuts down on the time spent manually recognizing income, and gives you precise revenue reporting.

5. Business Perspectives

A SaaS company should be able to examine billing and usage data and derive useful information to comprehend the state of the business. Automated billing systems are made to gather important statistics like revenue and sales. These reporting tools make it possible to forecast future trends and performance while also comprehending current business performance. You may establish, evaluate, and test KPIs like customer churn, customer lifetime value, monthly recurring revenue (MRR), monthly variations, etc. with the help of a powerful billing platform.

Final Reflections

Flexible subscription options are made possible by automated SaaS billing for enterprises. The best billing systems streamline business operations and are designed to evolve with you and meet new difficulties as you do. Prior to automating your billing procedures, you must build the basis by modeling your pricing strategies, selecting billing cycle durations, and selecting auto-renewal alternatives.

Work 365 offers Azure billing subscription management and monthly billing service for Microsoft partners and software vendors.

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