Features should be included in Food Delivery App

Food Delivery has become a successful business in the last few years. Now, from every restaurant turning their business into online and people opening individual food delivery services, everything is going on the digital platform. Our busy life and workload have forced us to find a way to deal with daily life problems in a smart way.

Now, you don’t need to worry about cooking after working eight hours, just go to the delivery app and order your favourite meal. On-demand Food delivery application is bringing the restaurant services to your doorsteps.

If you are planning to get a food delivery app, make sure that you research a bit about the respective industry and market. In every business, there are certain features and technology which can’t be compromised at any cost.

Here are some features that must be involved in any food delivery application:

1.Registering and Profile Creation - Creating a profile is important for all the three apps included in the Food delivery app - customer app, admin panel, and delivery app. The design and UI of the profiles should be different for all three apps as per the requirements.

For the customer app, you can offer multiple options to log in to the app like by mobile number, mail address, and social media. Make sure they need to enter the basic details only and all the customer information should be kept confidential and secure.

Creating a profile as an admin panel is important to manage all the listed restaurants in your food delivery app. Admin Panel allows different restaurants to create their profile and list down their services on the food delivery app. For successful services, the food delivery must have the details of the restaurant. The profile saves the food delivery app from experiencing any fraud from the restaurant end.

Just like the other two apps, managing the profile from the delivery agent’s end is necessary. Either the food delivery app hires these delivery agents or restaurants can also do that. This saves both customers and restaurants from any fraud or criminal activity. A restaurant must know whom they are giving their food to deliver. A bad delivery agent can affect the reputation of both restaurant and food delivery apps.

2.Navigation and GPS Tracking - It is one of the important features of the food delivery app. GPS Tracking helps the delivery to track down the customer’s location and deliver the food on time. A person can’t be well-versed with all the geographical locations, your delivery agent might require the help of a location tracker.

With the availability of a location tracker, even the customer can constantly monitor the location of their delivery agent, whether he is out of the restaurant or not, in how many times he will be on the doorsteps, etc. GPS Tracker has become an integral part of all kinds of services applications.

3. Payment Integration - Payment is one of the most important features of any application. Consider maximum payment options on your food delivery app. Don’t give any reason to the user to leave the application without placing any order. You can incorporate with third payment gateways apps, options to pay via bank directly using credit or debit card. One can inbuild an e-wallet of the food delivery application. Besides this, offer a few coins to the customer on every pay and allow them to use these coins to place their next order. This will motivate your user to place orders more from your website. Online payment options also save the delivery person time.

4. Orders management - Orders management feature is very important for the admin panel and delivery services for smooth delivery.

Restaurants can manage multiple orders smoothly. They can update the user about the order status like cooking, packed, or ready to leave. This feature helps the restaurant to never miss an order and also fulfill all the requirements of the users.

Delivery agents can see if there is any pickup request for them. They can easily manage multiple deliveries via this feature. This feature helps them to not miss a delivery or not deliver food on time.

Final Words

Before initiating the app-building procedure for your food delivery business, research a lot about the features of any successful food delivery app. You can seek inspiration from Zomato, the most successful delivery app in India. It will be easier for you to cut short the unnecessary features if your budget is low. Moreover, take the advice from experienced food delivery app development service providers like RGI.