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Things a Computer Repair Shop Software in the US Can Do for Your Business

Grow Computer Repair Business With POS Software

By Muhammad WaleedPublished 4 years ago 5 min read
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Computer Repair Shop Software

All repair retailers need the best computer repair shop software in the US in their pockets to give their businesses a new life. Let me tell you why.

Since the coronavirus outbreak has unleashed, it’s been a bumpy ride for everyone in the US. Businesses have closed down and people are forced to stay home. Meanwhile, their homes have turned into offices and schools as the adults are working and the kids are studying there. They are using their computers more than ever and can’t afford for anything to go wrong with their devices. That's a call for all computer repair shops in the US to fix their computer problems for them and save their day.

However, since people are staying home trying to do minimal socializing, you’ll need a solid plan to ensure their safety. Here are some of the many things a smart computer repair shop management software in the US can help you with.

Help you go online

First things first, you need to take your computer repair shop online and offer your services there. For that, you’ll require an online appointment booking system and guess what? You can have that with a computer repair shop software in the US. With an online repair appointment booking widget, you can display all your repair services. Your customers will simply go online and book their repair orders with your store.

A computer repair shop software in the US will also let you set up an online customer portal where your customers can know all about their repairs. What is the status of their device repairs, is it completed yet, how long will it take and so on. It will do wonders for the customer satisfaction element of your store. Happy and satisfied customers will bring more sales.

Take better care of your sales

Sales are the heart of your computer repair business, aren’t they? So you have got to keep them running and also proactively manage them. A computer repair shop POS system in the US will not only let you know what is going in and out of your cash register, but it will also give you sales insights with its automated reports. You can analyse which repair services are popular, which items and accessories are selling the most and bringing in dollars.

You can even look for the sales history of all your customers and see the ones that do repeat business with you. If the computer repair shop software has a customer loyalty program, you can reward your loyal customers with loyalty points and increase customer retention.

Manage your store inventory

Managing inventory and maintaining the out-of-stock items at your repair store must be a hassle. But it won’t be if you have the all-in-one computer repair shop management software in the US. The POS system will keep you updated with its automated low stock report. Even if you have multiple store locations and franchises, the software has got you.

It will empower you to directly order your out-of-stock items from the most trusted computer repair parts suppliers in the US. You can also see the shipping status of your order within your repair POS system.

Not only that, you can also transfer your inventory from your main store to other store locations and the computer repair shop management software in the US will update all your inventory records. If you have multiple franchises of your repair business, you can even charge tax and earn profits from such inventory transfers from your franchisees. Less pains, more gains!

Be your third eye

If you’re tired of going back and forth in your store keeping an eye on your employees and how they handle everything, the computer repair shop software in the US will be your third eye. It will let you watch all your employee activities while you sit at home. All you have to do is set up your employees’ accounts in the POS system and define their roles. Then by defining permissions against those roles, you can restrict your employees from accessing certain things in your computer shop software in the US.

You can hide sales and employee reports from them and delimit them from messing with your cash registers. The POS system will ask them to enter a PIN every time they try to do something with the software and record all their activities. So you can see who is been doing what, all in an employee log report.

You will also get an employee summary report to help you out in recognizing the real talent among your staff. The system will let you know which employee has been bringing the most sales and business to your store. It will also give you the power of rewarding your employees’ commissions according to their performances.

Get the best computer repair shop software in the US

The coronavirus outbreak has put everyday people in a trial. They are staying at home and working with their computers. You need to be there for them to fix their computer problems and issues. You will need the best computer repair shop software in the US to make a fortune out of this opportunity. It will make your life a whole lot easier with its power-pack features. With its online appointment booking system, inventory and customer management, employee management, automated reporting, accounting and supplier integrations, and top-notch point of sale system, you’ll be free from managing all the functional fringes of your computer repair store.

When you’ll have more control over your store operations with a repair POS system in place, you sure as day will have greater peace of mind. You’ll be unburdened of all the mess and able to focus more on improving and growing your business. So get the best repair shop software now and let it take care of all your management headaches, while you entertain the repair needs of more and more customers.

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