The Statements I Kept In My Handbag
A Durban team leader on how a folded stack of paper nearly cost me my marriage before I said the words out loud
The morning I stopped opening the post
There was a specific day it started, and I only worked that out much later, sitting on the edge of the bath with the taps running so nobody could hear me. It was an ordinary Tuesday. The postman had pushed a handful of envelopes through the burglar bars onto the mat, and I picked them up on my way to the car, and instead of putting them on the kitchen counter like a normal person, I folded them in half and pushed them into the side pocket of my handbag. I told myself I would deal with them at work. I did not deal with them at work. By the end of that month there were eleven of them in there, soft at the edges from being carried around, and I had learned to hear the plastic crinkle of them every time I reached for my car keys.
I am thirty-eight. I lead a team of eighteen people on a call-centre floor in Durban, the kind of job where I spend all day telling other adults to stay calm, to speak slowly, to not take the abuse personally. I am good at it. My team likes me. My manager trusts me with the difficult customers and the new starters. And for the better part of two years I was quietly, privately drowning, and not one of them knew, and worst of all my husband did not know.
How a person like me ends up here
I want to be honest about how it happened, because when I used to read stories like this I always assumed the person had done something dramatic. Gambling. A secret habit. Something you could point at. There was nothing like that. It was small and boring and it crept.
It started with a store account at one of the big clothing chains, the kind where the lady at the till asks if you would like to open an account and it feels rude to say no. Then another one, because the first had a limit and I wanted a winter coat for my daughter. Then a personal loan I took to consolidate the store accounts, except I never actually closed the store accounts, so now I had the loan and the accounts. Then the car. The car was the big one. A silver hatchback that I absolutely could not afford, with an instalment that looked fine on the showroom floor when the salesman broke it down per month and looked like a joke every single time the debit order went off and left me short for the rest of the week.
The maths never worked. I knew it did not work. I would sit in the staff parking after my shift and add it up on my phone, the store accounts and the loan and the car and the petrol and the school fees, and the number at the bottom was always bigger than what came in, and I would clear the calculator like clearing the number would clear the problem.
The particular texture of that fear
People talk about money stress like it is one feeling. It is not. It has textures, and I got to know all of them.
There is the Sunday night one, where you lie awake doing sums and the ceiling feels close. There is the payday one, which you would think is relief but is actually the worst, because you watch the money arrive and then watch it leave the same day and you are poor again by lunchtime. There is the one at the till when the card is declined and you laugh and say try it again and the whole queue is looking at your back. And there is the one I hated most, the phone one, where a number you do not recognise comes up and your whole body goes cold and you let it ring out and then sit there feeling sick because you know exactly who it was.
I started keeping my phone on silent. I told myself it was for the baby's naps. It was not for the baby's naps. It was so that I did not have to feel that cold drop twenty times a day while I was on the floor pretending to be the calm one.
The secrecy was its own full-time job. I intercepted the post. I knew the days the debit orders ran and I moved money between accounts like a magician keeping a ball hidden, paying the minimum on this one so I could dodge the call on that one. When my husband asked why we could not go to his cousin's wedding in Pietermaritzburg I said I was tired. When he wanted to look at the bank app together to plan a holiday I said the app was giving me trouble, I would sort it out. Every lie was small. Together they were a wall between us, and I built it brick by brick with my own hands, and he did not even know it was there.
The call I could not dodge
The thing that finally broke it was not dramatic either. It was a woman from one of the creditors, and she was not rude, she was just doing her job, and she phoned the office landline because she could not get me on my cell. My colleague answered and passed it to me in front of half the floor, and I had to stand at my desk and say yes, speaking, and hold my voice level while my ears burned. I do not remember what I agreed to. I remember going to the bathroom afterwards and sitting in the cubicle with my hand over my mouth so nobody would hear.
That night I told my husband. I had rehearsed a hundred versions and in the end I said none of them. I just took the handbag, and I tipped the folded envelopes out onto the bed between us, and I said, I have made a mess and I have been hiding it from you and I do not know how to fix it. And then I could not say anything else because I was crying too hard.
I had braced for the worst. I had imagined him shouting, imagined him looking at me differently, imagined the marriage cracking right there. What actually happened was that he was quiet for a long time, and then he picked up one of the envelopes and opened it, the way I had not been able to for months, and he said, okay. Okay. We will look at it. The relief of that word, okay, is something I still cannot fully describe. He was hurt that I had not trusted him. He said that later, and he was right. But in that moment he just sat next to me and started opening envelopes, and I was not alone with it for the first time in two years.
Getting the numbers into the light
We spent that weekend doing the thing I had avoided. We wrote every single debt on one sheet of paper, the store accounts, the loan, the car, all of it, with the real numbers, not the numbers in my head. It was worse than I had told him and better than I had feared, both at once. Seeing it all in one place was terrifying and also, strangely, the first calm I had felt in ages, because at least now it was a known thing and not a monster in a handbag.
We talked to a couple of people and read a lot at the kitchen table late at night. That was how I first properly understood Debt Review, which in South Africa is a formal process where someone works out what you can genuinely afford and negotiates with everyone you owe so it becomes one arrangement instead of a dozen separate fires. I had heard the term before and assumed it was for people much worse off than me, or that it meant losing everything. It did not mean that at all.
We were careful, because when you go looking there are a lot of Debt Review Companies and they are not all the same, and the last thing I wanted was to climb out of one hole into another. We asked questions until we understood exactly what we were signing. What it came down to for us was essentially Debt consolidation through a single restructured payment, worked out against what we actually earned rather than what the original contracts demanded. One amount. One date. Off my accounts before I could feel it disappear.
What one payment did to me
I did not expect the emotional part. I expected the practical part, the lower total, the room to breathe. What I did not expect was what it did to my head to have one payment instead of many.
For two years my mind had been running a background program at all times, tracking which debit went off when, which call I was dodging, which account was closest to the edge. It never switched off. When it finally reduced to one arrangement that I understood and could actually meet, that program went quiet, and the silence in my own head was almost dizzying. I slept. I answered my phone. I stood at a till and paid and the card worked and it was the most boring and beautiful feeling in the world.
It is not a fairy tale. It takes time, and there are months that are tight, and I still feel a flicker of that old cold drop when an unknown number calls even though I know now it is probably nothing. But I do not keep envelopes in my handbag anymore. My husband and I look at the numbers together on the first of every month, at the kitchen table, with coffee, and it is ordinary, and ordinary is what I was so desperate for.
If you are the person reading this with a folded stack of statements hidden somewhere, carrying the crinkle of them around, I am not going to tell you it is easy to say the words out loud. It is the hardest thing I have done. But the monster was so much smaller once it was on the bed between us in the light, and I only wish I had tipped that handbag out two years sooner.
About the Creator
Josh Maraney
Josh Maraney is the founder and CEO of Top Click Media, a specialist digital marketing agency in South Africa and a Google Premier Partner. He has been doing digital marketing for almost 20 years
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