The Month the Store Accounts Finally Caught Up With Me
Sometimes the smallest slips are the ones that quietly take everything.
How It Started, Which Is To Say Slowly
I manage a retail store here in South Africa, and I am in my forties, and for a long time I would have told you that I had my money under control. That was the lie I told myself, and I told it so calmly that I nearly believed it right up until the month everything landed on the same table at the same time.
It did not start with a disaster. That is the part people never understand when they hear a story like mine. There was no gambling, no sudden medical bill, no wild spending spree that I can point to and say, there, that is where it broke. It started with a shirt here and a pair of shoes there. It started with a clothing account at one store, then another account at a second store, because the first one was nearly full and the sales assistant was kind and said I qualified for more. I remember feeling almost flattered, like I had passed some sort of test.
For a few years the overspending was small. A little more each month than what came in. I covered the gaps by shifting things around, paying the minimum on this account and the minimum on that one, telling myself that next month I would catch up. Next month never came. It just kept becoming this month, over and over.
The Loan That Was Supposed To Fix Everything
Somewhere in the middle of all this I took out a personal loan. I told myself it was to tidy things up, to pull a few of the smaller balances into one place. And for about two months it genuinely felt like relief. The accounts looked emptier. I could breathe.
Then I filled them up again. That is the honest truth of it. The clothing accounts had space now, so I used the space, because using the space felt normal, felt like what the account was for. So now I had the loan and the accounts, and the accounts were creeping back up, and I still had not changed the one thing that actually mattered, which was that I was spending more than I earned.
The vehicle instalment was the last big weight. I needed a reliable car for work, I really did, and I do not regret the car itself. But the instalment sat on top of everything else like a roof I could not afford to keep. When I added it all up one night at the kitchen table, and I mean actually added it up on a piece of paper instead of guessing, the number frightened me so badly that I put the pen down and went to bed without finishing.
The Drop In Commission
Retail work in this country lives and dies on the busy months. A good part of what I earned came from commission, and for a few years the commission had been kind to me. Then it dropped. Foot traffic slowed, targets got harder, and the extra money that had been quietly holding my whole arrangement together simply was not there anymore.
That was the moment the maths stopped working. Not dramatically. It just stopped. The same accounts, the same loan, the same car, but less coming in to feed them. I started paying one account late so I could pay another on time. Then both late. Then I was choosing which phone call to answer.
The Ringing Phones And The Hidden Statements
I want to be honest about the shame, because that is the part I hid the longest and the part that did the most damage.
The phones would ring during the day while I was on the floor managing staff, smiling at customers, telling a young cashier to stay positive. I would see the number and my stomach would drop, and I would let it ring out, and then I would carry on as if nothing had happened. In the evenings the statements would arrive, and I stopped opening them. I actually started putting them in a drawer, unopened, because seeing the numbers made it real, and I did not want it to be real.
My wife knew something was wrong long before she knew what. I was short tempered. I was not sleeping. I would sit up long after she had gone to bed, moving money around in my head, doing the same useless sums again and again. The worst part was the performance of being fine. At work I was the manager who had it together. At home I was a man hiding envelopes in a drawer.
I remember one Saturday a colleague mentioned, in passing, that a family member of hers had gone through Debt Review after getting into trouble with store cards. She said it lightly, without judgement, and I changed the subject fast because I could not bear for anyone to connect that idea to me. But the words stuck. They sat in the back of my mind for weeks.
The Night I Finally Admitted It
The turning point was not brave. I want to be clear about that, because these stories always sound like the person had a sudden burst of courage. I did not. I was simply exhausted. I opened the drawer, took out every unopened statement, and laid them out on the table in front of my wife. I could not speak at first. I just pointed.
She did not shout. She did not cry the way I feared. She said, right, so what do we do now. That word, we, undid something in me that had been clenched for years.
We started reading. Late at night, on my phone, I went looking for how other people had climbed out of the same hole. I read about debt consolidation, where you fold several debts into a single arrangement, and I read about the difference between doing that and going through a more structured, legally recognised process. I am not a financial person. Half of it confused me. But for the first time I was facing it instead of hiding it, and that alone felt like standing up straight after years of hunching over.
Choosing The Route, Plainly
I looked into a few Debt Review Companies and read what the process actually involved. I am not going to sit here and recommend a particular one or pretend I understood every detail, because I did not. What I understood was the shape of it. Someone would look at everything I owed, look at what I actually earned now that commission had dropped, and work out a single arrangement I could genuinely manage, while the accounts and the loan and the car were brought under one plan.
The relief, when it came, was not about the money disappearing. The money did not disappear. It was about the phones. One arrangement, one amount, one date. The drawer of hidden statements became a folder I was no longer afraid to open.
What I Would Tell Myself Back Then
If I could reach back to the man letting the phone ring out on the shop floor, I would not lecture him. I would just tell him the hiding is the heaviest part. The accounts were a weight, yes, and the loan and the car were real. But the pretending, the smiling, the drawer, that was what nearly broke me.
I am not fixed. I am not debt free. I am a store manager in his forties still working through an arrangement, month by month, one manageable amount at a time. But I sleep now. I open my post. And when the phone rings at work these days, it is usually just work.
About the Creator
Josh Maraney
Josh Maraney is the founder and CEO of Top Click Media, a specialist digital marketing agency in South Africa and a Google Premier Partner. He has been doing digital marketing for almost 20 years
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