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The Counter Knows Me Better Than My Own Kitchen

A township shopkeeper on queues, sore feet, and the small mornings I finally got back

By Josh MaraneyPublished 3 days ago 5 min read
The Counter Knows Me Better Than My Own Kitchen
Photo by Sharon Pittaway on Unsplash

Before the sun, before the bread

My name is Thandeka, and for nineteen years I have opened the same door onto the same street in KwaMashu. I do it in the dark, most mornings, because the taxis start their coughing early and the men who work at the plant want their loose cigarettes and their fat cakes before the first rank fills up. The padlock is cold in my hand at that hour. I have felt that same cold so many times that my fingers know the shape of it without looking, the little catch on the second turn, the way it swings up before it clicks free.

Inside, the shop smells of the night. Paraffin, a little, from the tin in the corner. Airtime cards. The bananas that did not sell and are turning soft and sweet in their crate. I switch on the one long light that flickers twice before it holds, and I stand there for a moment in the buzz of it, listening to my own breathing. That minute is mine. After it, the day belongs to everyone else.

I do not call this place a business when I talk to my sisters. I call it the shop, the way you would say the kitchen or the yard. It is a room with a counter and shelves I built up over years, tin by tin, packet by packet. Sunlight soap. Mageu. The small green bars of green soap that the aunties use for washing. A fridge that hums like an old man and keeps the cold drinks just cold enough. There is a hole in the burglar bars where a boy once tried to reach through, and I never fixed it because it lets a bit of morning air in.

The regulars who are really the shop

People think a shop is the stock. It is not. It is the people who come back.

There is Mama Gumede, who buys two Stuyvesant loose every afternoon and tells me her blood pressure while she does it. There is the school child, Sbu, whose grandmother sends him with a torn twenty rand note and a list said out loud because it is not written down, and I have to remember it for him: bread, one, and the small Sunlight, and the sweets that are two for fifty cents. There is the man everyone calls Bra Six, who does not talk much but leaves his change in the little dish for whoever comes short.

I know their hands before their faces. I know who counts their coins twice and who is ashamed to. I have carried people on the book, in a real book with a bent cover, writing down what they owe in pencil so it can be rubbed out clean when they pay. That book has seen more honesty than any bank. Almost everyone pays. The ones who cannot, life has usually already punished enough.

Standing is the part nobody warns you about. By midday my feet are two hot loaves. I have a piece of foam behind the counter that I stand on, and even so, by the time the afternoon slants in through the burglar bars, my ankles are thick and my lower back has its own opinion. I have served a whole funeral's worth of cold drinks with a face that smiled and calves that were screaming. You learn to shift your weight. You learn which hour to lean.

The mornings the queues ate

For years the worst thing was not the standing in the shop. It was the leaving of it.

Because a shop like mine is also where people pay their lives. Electricity tokens. The DSTV before the soccer. A traffic fine that came in a brown envelope and sat under a fridge magnet growing teeth. My own municipal bill, and my sister's, and sometimes a neighbour's account for furniture bought on terms she was still regretting. All of it used to mean a queue. A real queue, the kind that starts outside the building before it opens and folds back on itself like a snake that has eaten too much.

I would close the shop. Actually turn the sign, lock the cold, lose the whole morning trade, and go stand in town. Three hours, sometimes. Four. I have stood in a municipal hall so full that the fans just moved the heat around, holding a plastic sleeve of papers, watching a clock that seemed to be broken. My number would be called and the woman behind the glass would tell me the system was offline, come back tomorrow. Tomorrow was another closed shop. Another morning gone that I would never sell again.

Somewhere in those years I remember a friend telling me she paid her lights through the till at a spaza two streets over, that the owner had signed up with some payment solutions provider and could just do it there, over the counter, no bus into town. I did not believe her at first. It sounded like the kind of thing that goes wrong and takes your money with it.

How the mornings came back

But the town queues wore me down until I was willing to try anything. I asked around. I found out a shop like mine could offer those same bill payments right at the counter, that there was a payment provider other small owners were already using, and that it did not need some grand setup, just the will to learn one more thing at an age where I thought I was done learning things.

The first time I did it for someone, my hands were nervous. It was Mama Gumede, of course, wanting to buy electricity without her grandson driving her to town. I keyed it in slowly, checking each number twice the way I check change. The token came through. She read it out to me, all twenty digits, and we both laughed at how ordinary it was, this small miracle, standing right there between the airtime and the bread.

After that it grew on its own. People stopped asking if I could and started assuming I would. The traffic fine under the magnet, I paid it in my own shop in the time it takes to sell a loaf. My sister's account. The neighbour's, the one with teeth. What used to be a lost morning became a minute at the counter between two customers. It is strange how a small thing, one of those quiet payment solutions that never makes the news, can hand a woman back her own hours. I did not get a medal. I got my mornings.

What I keep

I am fifty-three now. My knees crack when I bend for the low shelf. The shop is still a room with a counter, and I still open it in the dark, and the padlock is still cold. Some things do not change and I would not want them to.

But I do not close on a Tuesday to go stand in town anymore. I stand here, on my piece of foam, where Sbu comes with his grandmother's list said out loud, where Bra Six leaves his coins for the next person, where the fridge hums like it is thinking. The day still belongs to everyone else. That has always been the deal of a shop. Only now the morning, at least, stays mine.

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About the Creator

Josh Maraney

Josh Maraney is the founder and CEO of Top Click Media, a specialist digital marketing agency in South Africa and a Google Premier Partner. He has been doing digital marketing for almost 20 years

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Written by Josh Maraney