Here’s Why You Should Outsource Your IT Support!

60% of Small Businesses Get Hacked Each Year. (Source)

And the major reason for this high occurrence is the inability of small businesses to manage their IT support. With already so much to handle, businesses lose interest in getting efficient IT support.

Due to this, their security vulnerabilities are exposed. And hence they become victims of cyber-attacks.

This statistic indicates the dire need for IT support. Along with security, expenses and tricky human resource management are a few headaches that businesses deal with on a daily basis.

But you don’t have to go through all of this. As Alphonso Jackson famously said, “The other part of outsourcing is this: it simply says where the work can be done outside better than it can be done inside, we should do it.”

3 Positives That Outsourcing IT Support Will Bring

1. Features

Depending upon the service provider and the package you choose, the features will vary. However, we’ve enlisted below the major features that can prove beneficial for your business:

a. Remote Monitoring & Management (RMM)

If you’re planning to outsource your business’s IT Support in Phoenix, never do it without remote monitoring & management (RMM).

RMM brings the ability to locate, update, and monitor your network endpoints for alerts, irregularities, and updates.

You can simply install an RMM agent on your computer network, server, and even your mobile device to reap its benefits. Some key benefits of RMM include centralized administration, overall monitoring of the applications, hardware, performance, alerts, and Microsoft security patches.

b. Access To Constant Support

As your business grows, the complexities associated with it start to grow as well. Thus, when you outsource your IT support needs, the 24*7 availability of a support team is a must.

With access to a highly experienced technical support team, your problems will be solved on the go.

c. Security

Keeping your business secure is one of the major challenges that you may have faced. However, it is time to sit back and concentrate on your core business.

Outsourcing your IT needs will help you deal with this problem. Be it anti-malware, anti-phishing or anti-virus, a good service provider will look after all your security needs.

d. Enhanced Asset Management

Enhanced asset management basically deals with providing insight into all of your devices which make up the IT environment, providing status on equipment warranty, end of life, and system information.

It is extremely useful, as it helps you stay abreast of updates and changes.

2. Price

59% of businesses use outsourcing to reduce their expenses. (Source)

Price is one of the major reasons businesses switch to outsourcing their services. And rightly so!

Outsourcing your business’s on-site IT support needs will help you reduce the overall cost to a great extent. The infrastructure investments will be low and the operating costs will be negligible.

And thus, you can use this monetary relief to scale your business or adopt new technology.

Risk management is the added benefit that you get with outsourcing even with reduced expenditure.

3. Productivity

With the management of IT support for your business out of the loop, you and your employees will have ample time to dedicate to the core functionalities of your business. This will increase the efficiency.

According to The Wallstreet Journal, U.S. Productivity Growth Stalled to a great extent in 2017. And having too many things on the plate was the major reason.

Outsourcing frees up internal resources of businesses from unnecessary stress.

Blue Fox Group provides your business with a stable IT infrastructure for smooth operations. Give a call to 1 (480) 941-8280 if you have queries regarding any kind of IT support services.